The Top 15 Best Scheduling Software Solutions for 2024 - Striven

The Top 15 Best Scheduling Software Solutions for 2024

In today’s fast-paced and complex world, scheduling has become an increasingly difficult task. Balancing the availability of employees, coordinating appointments with clients, and managing field service visits all require meticulous planning and constant adjustments.

The rapid pace of business, coupled with the need for flexibility and real-time updates, makes manual scheduling prone to errors and inefficiencies. This complexity is further exacerbated by the growing expectations for timely and efficient service, making effective scheduling more crucial than ever.

Scheduling software offers a powerful solution to these challenges by automating and streamlining the process for employee scheduling, appointment scheduling, and field service scheduling

Employee scheduling software can manage shifts, track availability, and send real-time notifications about schedule changes. 

Appointment scheduling software allows clients to book, reschedule, or cancel online, reducing the administrative burden and improving customer satisfaction. 

Field service scheduling software optimizes routes, allocates resources efficiently, and provides mobile access for workers on the go. 

By integrating these features into a single scheduling software platform ensures that all aspects of scheduling are handled smoothly and efficiently.

Benefits of Scheduling Software for Businesses

Scheduling software brings numerous benefits to field services businesses, especially when integrated with a cloud-based CRM system. By minimizing service call scheduling conflicts and errors, it ensures that people and resources are used optimally, leading to cost savings and better service delivery. 

Additionally, the real-time data and analytics provided by the software help businesses make informed decisions and continually improve operations. Scheduling software not only simplifies the scheduling process but also drives significant improvements in operational performance and customer satisfaction.

When it comes to finding the right scheduling software solution for your business, here are some features to look for:

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Automated Scheduling

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Real-Time Updates and Notifications

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Mobile Access

Drag-and-Drop Interface

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Calendar Integration

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Resource Allocation and Management

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Customer Relationship Management (CRM) Integration

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Reporting and Analytics

all in one business management software mobile access

Time Tracking and Attendance

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GPS and Route Optimization

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Customer Self-Service Portal

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Compliance and Safety Features

For a lot of growing businesses, it’s not always easy to find the right appointment scheduling software. With so many choices out there, it can be hard to know which employee scheduling software really fits the unique needs of your  industry, your business, and your budget.

Don’t worry, there’s good news—finding the right scheduling software for your business has never been easier.

We’re here to help. Our software experts have compiled a comprehensive breakdown of The Top 15 Best Scheduling Software Solutions for 2024.

*Note: Our scheduling software reviews are for informational purposes only. We encourage you to perform research and demo scheduling software systems to achieve the most comprehensive comparison.

1. Striven

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Striven is an all-in-one ERP business management software solution built with small to mid-market businesses in mind. Our sophisticated software combines project management tools, CRM, sales performance metrics, lead management, collaboration tools, scheduling, accounting, purchasing, HR and payroll, operations, inventory, task management tools, (and so much more) into a single, easy-to-use interface. Striven is an infinitely capable software solution that supports every type of employee within your company.

Highlights:

  • Project, task, and time management w/ interactive calendar
  • Detailed financial and productivity reports generated in seconds
  • Fully integrated CRM
  • Contractor and subcontractor management
  • Self-service portals
  • Scheduling for employees and service appointments
  • Fully integrated accounting
  • Complete HR functionality
  • Sales and lead tracking

What Sets It Apart: Striven’s expert team of business analysts personally see to your success. From training and onboarding, technical support, and business-specific customizations, our US-based Striven Support Team is available 24/7. On top of that, Striven’s automation capabilities allow you to work more efficiently.

Pricing: Free trial and custom demo, packages begin at $35/user.

More info: Striven Earns Numerous Awards For Q4 2023

2. Skedulo

Skedulo is designed to manage mobile workforces, offering excellent features for employee scheduling, appointment scheduling software, and field service management. It uses intelligent scheduling algorithms to match the right worker with the right job, ensuring efficient resource utilization. The platform’s real-time updates and mobile accessibility enhance field operations and improve service outcomes.

Highlights:

  • Specializes in scheduling and managing mobile workforces
  • Provides real-time updates and notifications for both managers and field workers
  • Offers analytics to optimize workforce utilization and performance

What Sets It Apart: Skedulo excels in managing mobile workforces, making it a great choice for businesses with highly mobile teams.

Pricing: Contact for pricing

3. Deputy

Deputy is a leading employee scheduling software that also handles appointment scheduling and shift management. It simplifies the scheduling process with automated shift creation, real-time updates, and comprehensive compliance tracking. Its integration capabilities and user-friendly interface make it a versatile tool for various industries.

Highlights:

  • Simplifies shift scheduling with easy-to-use tools and templates
  • Tracks employee time and attendance for accurate payroll processing
  • Helps ensure compliance with labor laws and regulations

What Sets It Apart: Deputy’s focus on compliance and time tracking makes it ideal for businesses needing to manage complex shift schedules and labor regulations.

Pricing: From $69 /mo.

4. QuickBooks Time

QuickBooks Time offers robust time tracking and employee scheduling features, integrating seamlessly with QuickBooks for streamlined appointment and job scheduling. It provides real-time updates, automated notifications, and detailed reporting to enhance scheduling efficiency. Its mobile app allows employees to manage their schedules and clock in/out on the go.

Highlights:

  • Tracks employee time and attendance accurately
  • Offers easy-to-use scheduling tools to manage shifts and appointments
  • Integrates with QuickBooks for seamless payroll processing

What Sets It Apart: QuickBooks Time is good for businesses already using QuickBooks, providing time tracking and scheduling integration.

Pricing: Contact for pricing.

 

5. When I Work

When I Work is a user-friendly employee scheduling software that also supports appointment scheduling and shift management. It offers automated scheduling, real-time updates, and easy communication tools to enhance workforce coordination. Its intuitive interface and mobile accessibility make it ideal for small to medium-sized businesses.

Highlights:

  • Simplifies creating and managing employee shift schedules
  • Enhances team communication with built-in messaging and notifications
  • Provides mobile access for employees to view schedules and request changes

What Sets It Apart: When I Work’s emphasis on team communication and mobile access makes it a great fit for businesses needing flexible and accessible scheduling solutions.

Pricing: From 1.50 /user

6. ServiceMax

ServiceMax provides a comprehensive field service management solution with strong features for appointment scheduling, employee scheduling, and dispatch management. It offers advanced scheduling algorithms, real-time data integration, and predictive analytics to optimize service delivery. Its robust mobile app and integration capabilities make it a top choice for field service organizations.

Highlights:

  • Utilizes advanced algorithms for optimized scheduling and dispatching
  • Comprehensive tools for managing field service operations from start to finish.
  • Supports mobile workforces with robust mobile apps and real-time updates

What Sets It Apart:ServiceMax’s advanced scheduling algorithms and comprehensive field service management tools make it a top choice for businesses looking to optimize field service efficiency and effectiveness.

Pricing: Contact for pricing

7. Shiftboard

Shiftboard specializes in employee scheduling software with capabilities for managing shifts and appointments across various industries. It provides automated scheduling, real-time updates, and compliance tracking to ensure efficient workforce management. Its powerful analytics and reporting tools help businesses optimize their scheduling processes.

Highlights:

  • Provides powerful tools for creating and managing employee schedules
  • Manages shift changes, swaps, and availability with ease
  • Ensures compliance with labor laws and organizational policies

What Sets It Apart: Shiftboard’s strong compliance tracking and shift management capabilities make it an excellent choice for businesses with complex employee scheduling needs.

Pricing: Contact for pricing

8. Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is a comprehensive scheduling software solution that excels as employee scheduling software, appointment scheduling software, and field service management. It offers real-time insights and automated scheduling to optimize workforce efficiency and ensure timely service delivery. Its integration with other Microsoft tools enhances collaboration and operational visibility, making it a robust choice for businesses seeking streamlined scheduling processes.

Highlights:

  • Automatically schedules and optimizes work orders to ensure timely service
  • Allocates and tracks resources efficiently, including personnel and equipment
  • Seamlessly integrates with Microsoft Teams for enhanced collaboration

What Sets It Apart: Microsoft Dynamics 365 Field Service is ideal for businesses already using Microsoft products, offering seamless integration and enhanced collaboration tools.

Pricing: Contact for pricing

9. SAP Field Service Management

SAP Field Service Management is a powerful tool designed to enhance scheduling efficiency for employees, appointments, and field services. It provides advanced scheduling software capabilities, real-time updates, and predictive analytics to optimize resource allocation and service delivery. The field service scheduling software system’s robust integration with SAP’s broader ERP ecosystem ensures seamless coordination across all business operations.

Highlights:

  • Predictive Maintenance. Uses IoT data to predict and schedule maintenance before failures occur
  • Provides mobile apps for technicians to access job details and update status on the go
  • Offers robust reporting and analytics to track performance and optimize operations

What Sets It Apart: SAP Field Service Management excels in predictive maintenance and IoT integration, making it perfect for tech-savvy businesses looking to prevent downtime.

Pricing: Contact for pricing

10. Salesforce Field Service

Salesforce Field Service is a versatile scheduling platform that integrates employee scheduling, appointment scheduling, and field service management into one cohesive solution. It leverages real-time data and AI-driven insights to optimize scheduling and improve service efficiency. Its strong integration with Salesforce CRM enhances customer service and operational coordination.

Highlights:

  • Uses AI to optimize scheduling and dispatching, ensuring the right technician is assigned to the right job
  • Enables technicians to access job details, update statuses, and communicate with the office in real-time
  • Provides a portal for customers to track service requests and communicate with support.

What Sets It Apart: Salesforce Field Service leverages AI for optimized scheduling and offers excellent customer interaction tools, making it ideal for customer-centric businesses.

Pricing: Contact for pricing

11. ServiceTitan

ServiceTitan is an industry-leading software for field service businesses, offering comprehensive tools as employee scheduling software, appointment scheduling software, and dispatching. It enhances operational efficiency by providing real-time visibility, automated scheduling, and robust reporting capabilities. Its user-friendly interface and powerful integrations make it ideal for service-oriented businesses looking to streamline their scheduling processes.

Highlights:

  • Combines CRM capabilities with scheduling to enhance customer relationship management
  • Provides real-time updates and efficient dispatching tools for field service management
  • Offers robust mobile apps for technicians to manage jobs and update statuses in the field

What Sets It Apart: ServiceTitan’s integrated CRM and real-time dispatching make it a great choice for service-oriented businesses that prioritize customer relationships.

Pricing: Contact for pricing

12. Jobber

Jobber is a user-friendly scheduling software that simplifies employee scheduling, appointment scheduling, and field service management. It provides intuitive tools for creating schedules, managing appointments, and tracking job progress in real-time. Its mobile accessibility and automated features make it a great choice for small to medium-sized service businesses.

Highlights:

  • Simplifies job scheduling with an intuitive drag-and-drop calendar
  • Integrates invoicing and payment processing for seamless financial management
  • Offers automated client communication tools to keep customers informed

What Sets It Apart: Jobber’s strong client communication and integrated financial tools make it a top pick for small businesses that need an all-in-one solution.

Pricing: From $349 /mo.

13. WorkWave

WorkWave provides a robust cloud-based appointment scheduling software, employee scheduling software, and field service management. It offers advanced scheduling algorithms, real-time dispatching, and route optimization to improve efficiency and service delivery. Its comprehensive reporting and analytics tools help businesses make informed decisions and optimize their operations.

Highlights:

  • Optimizes routes to save time and reduce fuel costs
  • Provides real-time tracking of field workers and jobs
  • Manages mobile workers with tools for scheduling, dispatching, and communication

What Sets It Apart: WorkWave’s powerful route optimization and real-time tracking are ideal for businesses looking to maximize field service efficiency.

Pricing: Contact for pricing

14. mHelpDesk

mHelpDesk offers a comprehensive field service management solution with strong capabilities as appointment scheduling software, employee scheduling software, and job management. It provides real-time tracking, automated notifications, and easy scheduling interfaces to enhance operational efficiency. Its robust reporting and mobile accessibility make it ideal for managing field service operations.

Highlights:

  • Manages service requests from creation to completion
  • Maintains a comprehensive customer database for easy access to service history and contact information
  • Automates billing and invoicing to streamline financial operations

What Sets It Apart: mHelpDesk’s robust service request management and automated billing make it a strong contender for businesses that need to manage a high volume of service calls.

Pricing: Contact for pricing

15. FieldEdge

FieldEdge is a powerful field service scheduling software that excels as appointment scheduling software, employee scheduling software, and dispatch management. It offers real-time updates, automated scheduling, and intuitive interfaces to streamline operations and improve service delivery. Its integration with QuickBooks and other tools enhances overall business management.

Highlights:

  • Offers advanced dispatching tools to assign jobs efficiently
  • Manages customer information and service history for personalized service
  • Integrates seamlessly with QuickBooks for streamlined accounting

What Sets It Apart: FieldEdge’s seamless QuickBooks integration and advanced dispatching tools are ideal for businesses looking to unify service and financial management.

Pricing: Contact for pricing

Contact a Scheduling Software Expert

Our Small- to Mid-Market Business Analyst Team at Striven has decades of experience with appointment scheduling software, employee scheduling software, and field service scheduling software for businesses across a broad spectrum of industries.

Just like every car needs a trusted mechanic, every software needs a dedicated support team.

Have a question?