Why Mental Health Services Software Is Essential To Your Private Practice - Striven

The Takeoff Blog Logo

Your source for business management and technology success. Write for us.

Why Mental Health Services Software Is Essential To Your Private Practice

John Fay
September 9, 2022
6 min read

For any growing business, an excellent software system is crucial. That applies to private mental health practices, too. Luckily, there are mental health services software systems that can increase the efficiency of your private practice, allowing it to easily expand all while maintaining HIPAA compliance. By improving the efficiency of patient care and improving the way that your practice organizes and safekeeps its data, by optimizing scheduling and making billing and accounting easier, mental health services software benefits both the practice and the patients.

Mental Health Software Creates a More Efficient Practice

The biggest advantage that mental health services software can bring to a growing practice is its ability to increase operational efficiency, which outperforms pen and paper by any standard metric.. One way in which mental health software increases efficiency is through data management.

Mental health services software makes data easier to update and is safely secured after each edit, so that your private practice remains HIPAA compliant and that confidentiality remains front and center. EHR (electronic health records) software allows multiple health organizations to update patient data facilitating communication between doctors. This way, doctors can have up to date information about the patients they treat and can provide the best support possible since they won’t have to worry about any logistical hiccups.

Mental health services software also provides organizational tools to facilitate patient focused work. Note taking templates, looking up DSM codes, and intake/outbound forms are just some of the functionalities that mental health services software provides. 

Effortless Scheduling

Scheduling can be difficult enough on its own, and with an average of one in five Americans with mental health concerns who may be looking for professional help, the process can be made even more troublesome and complex. Mental health services software eases this demanding task with intuitive patient scheduling features.

Patient scheduling software optimizes front office work by allowing the schedule to be more easily adjusted based on both patient and doctor needs. Best of all, mental health services software systems include patient portals which can help your patients maintain easier lines of communication with practitioners.  Not only can patient portals build better and more friendly relations with patients, they also assist with last minute scheduling changes or unforeseen mental health dilemmas so that your practice and your patients can quickly and effortlessly figure out the best path forward .

The scheduling feature of mental health services software has other benefits too. This feature can track patient attendance so that the doctors in your private practice know who attends in individual or group therapy sessions and make note of any potential changes that need to be made to better aid your patients. Patient scheduling software can also send out reminders to patients that their appointments are due so they can make sure their personal schedules are adjusted for the meeting, or call and reschedule if necessary.

Insurance and Billing

Although, arguably the most appealing feature of mental health services software is how it can help with billing and insurance claims. One of the more simple additions that mental health billing software provides is credit card processing so that your patients are given multiple options for paying. Patients can also receive receipts and invoices through mental health billing software so that they know how much they pay and your practice gets compensated for its services.

More importantly, mental health billing software simplifies insurance claims. With an estimated number of 907 insurance companies in 2017, each with their own policies and plans, submitting insurance claims can be frustrating and confusing from both the patient and practitioner end of the spectrum.

Mental health billing software assists in that process by allowing your doctors to submit insurance claims, ERA files and CMS-1500 forms with the software. Combining the ability to file insurance claims with patient portals enables your private practice to make sure that both you and your patients are both adequately taken care of.


With billing features and insurance management already included in mental health billing software, it only makes sense then that the best mental health services software contains integrated accounting features. Your private practice is a business too, so your mental health software should include features that help the business facet of your growing practice in addition to all of the tools necessary for providing patients with the best care possible.

Accounting software will help process payments as well as secure your financial data, and make the process of accounting incredibly easier for your practice. The meticulous records kept within the integrated accounting system is sure to simplify insurance claims and increase efficiency. Above all, integrated accounting is altogether just cheaper for your practice. Instead of paying extra for an accounting software to work alongside your mental health services software system, simply find a mental health software with accounting integrated into the system. That way, your growing practice doesn’t have to pay for two (or more) software systems.

Mental Health Services Software – The Takeaway

Investing in a mental health services software is one of the best decisions you can make for your growing practice. With the increased efficiency that the software provides, your employees and doctors can focus on what truly matters, the patients and their mental health. And with how easy mental health software makes scheduling, billing, and accounting both your employees and patients will benefit from the simplified process.

John Fay Headshot

John Fay

John has 27 years of business experience in sales, management, training and business growth, with a focus on serving companies who specialize in field services. In his free time, John enjoys playing volleyball and soccer with his 2 kids.