Striven Privacy Policy

Publish Date: June 25, 2026

Striven is a cloud-based business management software platform brought to you by Miles IT, Inc. (“Miles IT,” “we,” “us,” or “our”). Miles IT is committed to protecting the privacy of individuals who visit striven.com (“Visitors”), and the individuals or entities who register to utilize our business platform or apps (collectively, the “Services” or “Customers”). This Privacy Policy describes our standard privacy practices in relation to the use of striven.com, our related web and mobile applications, and other operational workflows offered through the platform.

1. Information Collected

1.1. Required Contact Information

When interacting with our properties, scheduling a live demo, signing up for a free system trial, or explicitly subscribing to use the Services, Miles IT requires you to provide personal contact information. This includes your name, company name, address, phone number, and professional email address (“Required Contact Information”).

1.2. Billing Information

When purchasing or provisioning our premium Services, Miles IT may require you to provide billing details, such as a billing name, billing address, and credit card or payment account numbers (“Billing Information”). This Billing Information and any other technical or unique data you explicitly submit through the course of our relationship or within the ecosystem are referred to collectively as “Data.”

2. Use of Data and Google API Disclosures

2.1. Operational Execution

Miles IT uses Data about its Customers to perform and execute the explicit services requested. For example, if you complete our “Try It Free” signup form, Miles IT will use that information to securely provision your trial environment and contact you regarding your strategic interest in the platform. Miles IT also uses credit card and electronic payment details solely to collect contractually authorized payments from its Customers.

2.2. Product Communications

Miles IT may use Data about our Customers for relationship management and marketing purposes, such as sending you information, user guides, or feature announcements regarding the operational scope of the Services.

2.3. Google API Services Limited Use Compliance

Striven’s use and transfer to any other application of information received from Google APIs adheres strictly to the Google API Services User Data Policy, including the Limited Use requirements.

• Prohibited Ad-Targeting: Information, tokens, or profile assets received via Google OAuth are never under any circumstances used or transferred for serving advertisements, behavioral profiling, or interest-based targeting.
• Restricted Human Access: No human tracking or manual reading of Google user data is permitted, except with the explicit consent of the user for troubleshooting, or to comply with applicable laws.

3. Information We Collect Automatically & Consent Management

3.1. Cookies and Automated Tracking Scripts

Cookies are small alphanumeric data packets that are sent to your browser from a web server and stored on your device. Cookies and tracking metrics allow us to facilitate system administration, evaluate site performance, and protect platform stability.

3.2. Strict “Prior-Consent” Logic (Cookiebot CMP Deployment)

To prevent unauthorized data transmissions and comply with strict global and state-level tracking laws:

• Prior-Consent Isolation: No non-essential marketing pixels, behavioral tags, or analytics tools (such as Facebook Pixel, Google Ads, Twitter Pixel, G2 Tracking Code, and Tawk.to) will load or transmit metadata (such as your network IP address) upon your initial page load.
• Consent-Driven Release: Tracking frameworks remain entirely blocked until you affirmatively select “Allow all” or save specific preference groups within our interactive cookie banner.
• Managing Privacy Selections: You retain the absolute right to view your active status, modify your categories, or completely withdraw consent at any time. You can use our integrated preference center below to change your choices:

4. Sharing of Information Collected

Miles IT does not share, sell, rent, lease, or trade any Data with third parties for marketing or promotional distribution.

Miles IT reserves the right to use or disclose information provided if required to comply with local, state, or federal laws, or if Miles IT reasonably believes that use or disclosure is necessary to protect our structural infrastructure, defend our legal rights, and/or comply cleanly with a judicial proceeding, court order, or legal process.

5. Customer Data Controls and Retention

5.1. Scope of Customer Data

Miles IT’s Customers may manually enter and/or import operational business metadata to the system throughout the course of utilizing the core software platform (“Customer Data”). Miles IT accesses Customer Data strictly for the purpose of providing or maintaining the software, ensuring technical up-time, or addressing service problems as contractually required or as required by law.

5.2. Export and Deletion Governance

Customers retain full ownership of their information and can natively export Customer Data utilizing our internal tools at any point during their active subscription. Customers can submit a complete deletion or system disposal instruction through our Contact Us form at www.striven.com/contact-us, by emailing deletioninstruction@striven.com, or by calling 1-800-496-8001 to coordinate secure system purging.

6. Security Baseline

Miles IT uses robust technical, legal, and logical security measures to protect both Customer Data and account Data. Miles IT utilizes the exact same secure infrastructure baselines to house its own internal corporate records, ensuring that your cloud environments maintain data-at-rest encryption standards and access control checks.

7. Regional Protection Rights (CCPA / CPRA / GDPR)

7.1. United States & California Consumer Rights

This section applies strictly to citizens of the State of California or other U.S. states maintaining independent state data protections whose information is logged.

In accordance with Section 1798.105 of the CCPA, you have the right to request the deletion or correction of your personal data. Miles IT will comply within statutory time frames unless maintaining the personal data is strictly necessary for us or our processors to complete transactions, fulfill system warranties, maintain operational cybersecurity baselines, debug core system errors, or perform a contract entered between the business and the consumer.

7.2. EEA / UK Data Protection Rights

For data subjects interacting with our services from the European Economic Area or the United Kingdom, you maintain comprehensive GDPR rights. This includes the right to request system access, rectification, erasure, restriction of data processing, object to behavioral monitoring, or request data portability. To execute any rights, please submit a verifiable query at www.striven.com/contact-us.

8. Changes to This Privacy Policy

Miles IT reserves the right to change this Privacy Policy. Material changes to this Privacy Policy will be systematically communicated through the striven.com website and dashboard infrastructure at least thirty (30) business days prior to the modification taking effect.

9. Questions and Contact Options

Please contact us directly if you have any questions or require compliance support regarding this Privacy Policy by calling 1-800-496-8001 or using our central web terminal at www.striven.com/contact-us.