April 2020 - Striven

Is This the Crucial Moment for Cloud Software?

Working remotely on a laptop used to promise a different kind of freedom. You’re somewhere outside of the office— preferably a beach. The weather’s warm and you’re feeling simultaneously relaxed and productive. As you check in on your business from your cloud software in a comfortably remote location, you revel in the fact that you’re not “chained” to your desktop back at the office. 

You remember the office, right? 

cloud business management software

The dichotomy between beach and cubicle used to represent the difference between cloud business management software and desktop solutions. Cloud software felt like a luxury, though perhaps lacking the “workhorse” qualities of your tried-and-true desktop solution. That time is over. 

Two things have happened to give businesses (and business leaders) the opportunity to see cloud software in a new light. Firstly, the cloud has advanced in functionality, usability, and security. As desktop solutions maintained the status quo and respectably powered traditional office settings, cloud services drove innovation in the places where it matters most. Secondly, the Great Pandemic changed traditional office structures overnight. 

There is no doubt that, in the coming year, we will want to continue work as normal. However, the ways we manage operations and communicate with customers, vendors, and partners will shift permanently. And the picture of the lone employee wearing palm tree shorts on the beach and working on a laptop is outdated, too. Instead, the cloud will uphold traditional business operations while transforming them into modern, agile solutions.

Amidst what will be a confusing time, one thing is clear: the small businesses that adopt cloud based business management software solutions will edge out their competition.

A Familiar Model Made New

Software in the cloud has already become the gold standard for big businesses that face sharp competition and more pressure to innovate. Often, smaller businesses have the perceived luxury of getting comfortable with how they do things and prefer not to make changes. What worked simply worked. But our current situation has forced us all to re-examine the ways we do things.

Writing in InfoWorld, David Linthicum notes that “Business seems to change around pain. In the past weeks companies that had already migrated to public cloud had a strategic advantage over those still operating mostly in traditional data centers.”

Here’s what modern cloud based business management software has to offer, and why it suits both our present and future small business landscape.

Know What’s Happening (Right Now)

cloud business management software

When do you need access to documents, files, and links? Hopefully, the answer is either always or right now. One of the biggest benefits of cloud software is centralized document storage. While it used to be a convenient perk to help with internal organization, it has now become a necessity.

Whether you have employees who are in the field, working from home, or connecting from separate offices, you’ll need to keep everything in one place. As traditional office structures give way to increased remote configurations (home offices, etc.), all employees will benefit from a central location to access data.

And “knowing what’s happening” doesn’t stop at accessibility. It’s also about reporting— the ability to see that 360° view of your company. Ask yourself if you’ve ever really had that ability. Most companies operate in multiple software systems, and moving to the cloud gives you an opportunity to either integrate or consolidate those systems.

Why It Matters Now: The information you use to make decisions is more important than ever. So much about our economic climate, and our collective future, is uncertain. It doesn’t benefit you, then, to have crucial data locked away in desktop systems and wait weeks to interpret it. If waiting was the standard, it will soon become a central factor for failure.

More Employee Mobility

The beauty of most cloud management solutions is that they are available anywhere, on any device. Whether the software comes in a mobile app or is simply just browser-friendly, the mobility alone will be worth the change.

In a recent Washington Post article, Jena McGregor discusses the physical changes that are likely coming to offices in the near future. Among those changes, she writes, “office workers could see…the spacing of desks to maintain distance, ‘every other’ seat arrangements.” That may work for some offices, but it will undoubtedly involve a great deal of reconfiguring. Giving workers not just the flexibility to be at home, but to work from more separated spaces in the office can be more easily facilitated with phones, tablets, and laptops. 

Why It Matters Now: All employers must develop a plan for sending employees back to work, whether it’s phased, all at once, or new remote opportunities that become available. Desktop software prohibits mobility, but working with software in the cloud can help you develop a more flexible plan and schedule.

More Efficient Communication

remote work management software

The reporting and centralized storage, discussed above, work well for understanding team performance. But cloud software can do so much more than that. Used smartly, it’s a fully accessible communication hub, a task tracking system, a shift scheduler and shared calendar, and an internal discussion interface. There are many cloud tools with these features; it will be up to you whether you choose to integrate, consolidate, or just try some out.

Why It Matters Now: Every traditional form of office communication has come to a halt, and you now have an opportunity to re-evaluate how you work with others, both internally and externally. In this post-pandemic world, are you still going to send faxes? Will you rely on emailing desktop spreadsheets for organization? Your competitors won’t, and they’ll be faster and smarter for it.

Evaluating Cloud Solutions

Choosing the right cloud-based business management software doesn’t happen overnight. However, we are currently hurtling toward the future of office work in a very changed environment. The choices you make today can have long-lasting effects on how competitive and resilient your business will be. That’s why you owe it to yourself to dig in, do some research, and figure out what your needs will be as we come out of this crisis. Only then will you find the right solutions to match.

Why Remote Work Will Be The New Normal

Journalists, forward-thinking business owners, and employees alike have touted the benefits of working remotely for years. While cloud technology once made it a viable option, the COVID-19 pandemic rapidly turned it into a necessity. The transition to remote work was not without its growing pains, but as experience has shown, it has been the single most important factor in allowing business to stay open. 

So what will happen to your organization when it’s safe to go back to the office? Will you resume business as usual, breathing a sigh of relief that you’re done with Zoom meetings? Will you brush off the brief period of having your employees working remotely and get back to normal?

What Normal Will Look Like

remote work management software

You will undoubtedly have the option to resume work on-site, and in many cases that will be necessary. However, something will nag at you as you try to move forward: there is no such thing as getting back to normal.

Why not? First, we’re not done with the pandemic. It will continue as we go into the summer. As Ed Yong writes in The Atlantic, “the only viable endgame is to play whack-a-mole with the coronavirus, suppressing it until a vaccine can be produced. With luck, that will take 18 to 24 months. During that time, new outbreaks will probably arise.” 

Here in New Jersey, Governor Murphy agrees with that assessment. Quoted in a Politco article, he says: “The notion that we’re going to go back to some sort of, let’s just turn the clock back to three months ago, I just don’t see it.”

A Long-Term Remote Working Reality

With new outbreaks will come more quarantines, sending employees back to working from home. Simply, that means your company’s remote work setup is here to stay for at least the next two years. The best thing you can do in the short-term is refine your remote operations.

But there’s a bigger picture here: businesses shouldn’t see remote work as a bunker in which they hide. Instead, they should take full advantage of the flexibility and productivity that can only be achieved by working remotely. As Enrique Dans writes in Forbes, “Shouldn’t the lessons learned during lockdown and the fight against COVID-19 encourage change?”

He continues: “If many companies have been forced to try out teleworking, should they not, once the emergency is over, move on to offer their workers flexible systems that allow them to work from home, in a climate of trust that will enable them, for example, to avoid rush hour and be more productive in the process?”

Though it may not seem obvious, your business has been given an opportunity to approach work in a new way. With a permanent remote solution, you can now be more flexible while maintaining employment and optimizing productivity.

Solutions to Smarter Remote Work

remote work management softwarae

Many business owners fear that remote work environments don’t allow them to see, understand, or review employee productivity. That’s why any remote working solution should include tracking and reporting capabilities for time and tasks. 

But the same recommendation holds true for businesses operating 100% on-site. It isn’t a foregone conclusion that people working in proximity have the same oversight and quality control that modern employee tracking tools provide.

In fact, the steps you can take to ensure employees can not only work productively, but also achieve the agility to shift between on-site and remote setups. These are just a few:

  • Give your employees some guidelines on how to optimize their productivity while staying sane at home. You can read 15 tips for doing just that right here.
  • Take some internal surveys and discuss remote setups with your teams. What’s working and what isn’t? As soon as you’re out of panic mode, you’ll get a clear-eyed sense of how to implement things the right way next time.
  • Prepare your employees for the reality that they may be back at home again in a month, two months, or more. While there is plenty of uncertainty to come, you can mitigate confusion by drafting a clear preparedness plan and sharing it with everyone.
  • Make sure you have the right remote working tools. Slack and Zoom aren’t the only things that are going to run your business. You need to power core processes and your biggest operations remotely as well. Centralize things as much as possible, and favor systems instead of collections of tools.

Take the First Step Now

If nearly every prediction is correct, we’re all in for a very bumpy ride throughout the next year. Arguably, the biggest bump has already happened. But we can’t let subsequent disruptions have the same negative impacts on business. Working from home isn’t just a necessity— it’s a competitive advantage.

sage alternative

Sending employees home to work and optimizing their productivity can go hand-in-hand. You’ll need to be prepared next time. The good news is that your experience has given you all the information you need to make the right decisions, especially for a more permanent remote work option. Start setting it up now so your future can look much more certain.

Responding to COVID-19: How We Can Help

We continue to see the extraordinary impact of COVID-19 and experience disruption to our daily lives and businesses. The Striven team is constantly reviewing the latest developments and guidelines from the CDC. We’re working as a team to support each other, our customers, and businesses everywhere. 

To that end, we are adding additional resources for our existing customers. We have also extended our services to non-customers of Striven. Here are a few of the resources we’re offering that can provide relief, assistance, and solutions to your team. 

Remote Team Advising

Productive Desk

All Striven employees are currently working remotely. We recognize that remote work has become the new standard, at least for the foreseeable future. We can help with resources and hands-on advising for best remote practices.

  • If your business is making a rapid transition from on-premise technology to remote or cloud services, our advisors can provide guidance on best practices and share practical solutions for keeping team members in communication. We specialize in project and team efficiency, from task tracking to personal advice from our own remote employees. 
  • Gene Marks, columnist for The Hill, Forbes, and, Inc. has provided us with his top 15 tips for remote employees. This one is really worth a read. Many of us have kept it bookmarked as we transitioned our entire team to remote operations.

Operational Change Management

  • Many businesses are finding that their traditional ways of working are no longer relevant. From large-scale operations to process-based initiatives, they’re adapting quickly. We understand. That’s why we have an advising team dedicated to helping you optimize the ways you’re planning and working.  
  • Whether you’re using new software or just trying to adapt to a different schedule, we can remove some of your confusion and help you build agile and to-the-minute strategies.

Data Migration

  • Many businesses have recently asked us for assistance in getting their data out of an on-premise program and into a cloud application. Knowing exactly what to migrate, how to do it, and what to do after getting up and running can be especially challenging. Our team of data migration experts can help you navigate the specifics and channel your “big picture” goals.

Software Selection

ERP and People
  • If the need for cloud technology has caught you off-guard, as it has for many businesses, we can help guide your selection. Yes, we’re a software vendor, but we’re also people with a genuine desire to help and a passion for what we do. We can help you find solutions that fit both your immediate and future needs. 

As the impact of COVID-19 continues to evolve, please know we remain committed to helping your business through these transitional times. Our genuine hope is that we all make it through this experience stronger and wiser. What we do now will go a long way to influencing what happens in our collective future. It’s what we do every day, and we recognize it’s now more important than ever.

Sincerely,

The Striven Team