April 2024 - Striven

AI in ERP: How AI Can Transform The Way Businesses Use ERP Systems

Introduction

Welcome to the frontier of business transformation, where Artificial Intelligence (AI) within Enterprise Resource Planning (ERP) systems is not just an innovation—it’s a revolution.

Before we dive deeper, let’s define some key terms:

  • Artificial Intelligence (AI): Technology that enables a machine to simulate human behavior at much faster speeds.
  • Enterprise Resource Planning (ERP): Software systems that manage and integrate the core processes of a business.

We invite you on a journey to explore how AI technologies are reshaping the landscape of ERP software, turning traditional business management processes into engines of advanced efficiency and decision-making prowess.

What if your business systems could not only react to the past but predict and plan for the future? Automating tasks, anticipating needs, making operations smoother and more intuitive— this is all possible thanks to AI’s ability to analyze vast amounts of data with unparalleled precision. 

This 7-part blog series embarks on a comprehensive journey into the symbiotic relationship between AI and ERP, illuminating how AI technologies are not just augmenting ERP systems but are becoming integral to their evolution.

This series will dive into how AI can help your business:

  • Enhance reporting and analytics capabilities
  • Use financial data to better understand insights, trends, and risks
  • Stay organized and efficient while employees work across the globe
  • Create better and more personalized messaging aimed at prospects and customers
  • Analyze your competitors’ strategies to stay ahead of the competition
  • Explore how augmented reality systems will be able to compliment ERP systems

AI and ERP In The World Today

Right now, small business leaders are starting to find success incorporating AI technologies into their business management strategies. According to a study conducted by Forbes, 91% of businesses that have implemented AI have seen an increase in their success.

Furthermore, According to IDC, by leveraging AI in ERP systems, businesses can expect to reduce operational costs by up to 30% by the end of 2024. This is not just improvement—it’s transformation.

While many businesses that have incorporated AI tools have seen success, it’s not a given that small and medium sized business owners are always going to incorporate cutting edge technologies.

In a 2022 BPC and Public First poll, 74% of small business owners believed digital skills were important to their business. However, only 21% of that group were early adopters of new technology, and only 52% planned on making investments in digital tools over the next year.

And while business owners commonly welcome ERP solutions into their organization—the global ERP market is expected to top $78 billion by 2026—few have yet to use AI to harness the full potential of the data that these systems wield.

The integration of various forms of AI into ERP systems marks a pivotal shift from static, historical data analysis to dynamic, predictive insights. AI empowers ERP systems to learn from past trends, enabling businesses to forecast future outcomes with remarkable accuracy.

Here are a few real-world success stories of how businesses can benefit from an ERP system that harnesses AI to get the most out of their data:

Mitsubishi Electric

One compelling example of AI’s impact in ERP comes from Mitsubishi Electric. They created a new artificial intelligence technology that can assess the effectiveness of manual tasks on production floors in a matter of minutes. This is achieved without the need for operators to set up training data for the AI in advance, by utilizing a probabilistic generative model, which estimates the tasks’ outcomes based on probable scenarios. Multiple tests have shown that this new generative AI technology can reduce Mitsubishi’s work analysis training time by 99%. 99%!

AmerisourceBergen

This US pharmaceutical distributor leveraged an AI-powered ERP system to automate production cost analysis, utilizing historical transaction data, external datasets like weather conditions, and predictive algorithms.

The outcome was a significant reduction in the time spent on pricing tasks (from 5 hours to 1 hour) and an increase in time allocated to value-added activities. This strategic pricing optimization led to over $500 million in incremental revenue annually​.

Walmart

An early adopter of AI-enhanced ERP technology, Walmart has been utilizing in-memory computing alongside AI for handling over 1 million transactions per hour. The retailer has achieved a 10-15% improvement in in-stock availability, a 15-20% reduction in supply chain costs, and a 20-25% increase in inventory turnover. The use of AI provides Walmart with near real-time data insights, enabling better visibility across its extensive retail operations​

While these case studies showcase the impact AI in ERP has had on larger companies, these examples underscore a broader principle: AI’s capacity to revolutionize processes isn’t confined to multinational conglomerates. Businesses of any size can harness similar AI tools because ERP software isn’t something exclusively reserved for Fortune 500 companies anymore.

Looking Ahead

Imagine a world where your ERP system doesn’t just respond to your commands but anticipates your needs, where predictive analytics and intelligent automation turn complex data into actionable insights, and strategic decisions are not just informed but foresighted. From optimizing supply chains in real-time to personalizing customer experiences and automating financial forecasts, the AI-enhanced ERP system is not just a tool but a game-changer.

Whether you’re a C-level executive striving to lead your organization into a new era, an IT professional tasked with implementing cutting-edge solutions, or a business analyst keen on decoding the future of business efficiency, these guides are your gateway to the next frontier in enterprise technology.

This is the dawn of a new era in business technology, where AI and ERP together pave the way for unprecedented efficiency and strategic advantage.

(Fun fact: the cover photo for this blog post is AI generated!)

Boost Online Visibility with SEO Strategies for ERP Websites

Whether you’re a fledgling ERP startup or a seasoned enterprise, the race to claim the throne at the top of search results is as relentless as it is universal. Landing on page one isn’t just a vanity play; it’s a direct line to more eyeballs, more leads, and, yes, more of that elusive green we all chase, i.e., money. But how do you shimmy your way to the top of search results, especially when every Tom, Dick, and Harriet with a URL is after the same slice of online pie?

The secret lies in mastering the art of Search Engine Optimization (SEO). So, if you’re ready to charm those picky search engine bots and push your ERP website’s online presence from the depths of obscurity to the dazzling spotlight of page one, buckle up. In this article, we’ll unveil some potent SEO strategies tailored specifically for ERP websites

#1: Optimize ERP Website Content

It’s not enough to have your ERP solutions page packed to the brim with every buzzword known to the tech world. To truly maximize online visibility, the content-related SEO strategies for ERP websites need to be as nuanced as the algorithms they aim to impress. Here’s how to sharpen your content to cut through the noise:

Incorporate Semantically Related Keywords

Expand your SEO vocabulary beyond the primary keywords by weaving in semantically related keywords that provide context to search engines without deviating from your article’s intent. Use tools like LSI Graph or SEMrush’s Keyword Magic Tool to discover the constellation of keywords that orbit your main topic, ensuring that your content is not only relevant but resonant.

Prioritize Comprehensive Coverage

Your content should be the definitive guide to whatever topic you’re tackling, from the basics of ERP implementation to the latest trends in ERP software. This isn’t about padding your word count but about creating a resource so comprehensive that visitors won’t need to go anywhere else. And as they linger on your pages, soaking in the wisdom, the algorithms take notice. So, whether it’s through detailed blog posts, insightful case studies, or engaging infographics, make sure your content leaves no stone unturned.

Regularly Update and Refresh Content

Search engines adore fresh content, and so do your visitors. Keep your ERP website alive and kicking by regularly updating your blog, news section, or any other content hubs. Share industry insights, success stories, or any relevant updates to showcase your expertise and keep users coming back for more.

#2: Boost Your Local SEO

Over 75% of Internet users in the United States, France, Germany, and the United Kingdom use Google to sniff out local business info, making it the fertile ground for planting your ERP website’s flag. Plus, with “near me” searches on a relentless upswing, dominating your local digital territory becomes even more crucial. Here’s how you can ensure that when folks are on the hunt for “ERP solutions near me” or “top ERP software in [Your City],” your ERP firm will pop up:

Polish your Google My Business (GMB) Profile

A meticulously optimized GMB, decked with the latest updates and glowing reviews, is like having an always-on digital billboard that showcases the best of what your ERP business offers without the hefty price tag of traditional advertising. So, keep your profile sharp, shiny, and irresistibly current with all the newest deets and updates. A GMB update scheduler like OneUp can be a massive help here, ensuring your profile is perpetually polished and primed to wow future clients.

Dig for Local Keywords

Dive deep into the lexicon of your local audience. What phrases are businesses in your area typing into Google when they’re hunting for ERP solutions? Identifying and integrating these local keywords into your website content, blog posts, and even social media updates can supercharge your visibility among the home crowd. Tools like Google Keyword Planner or SEMrush can offer invaluable insights, helping you to pinpoint the precise terms that will elevate your local SEO cred.

Craft Locally Relevant Content

This is where you tell the story of your ERP solutions in the context of your local community. Become the local ERP expert by dishing out content that hits home – tackle local problems and jump on local market trends. Host webinars, highlight case studies of neighborhood businesses you’ve boosted, and blog about what’s buzzing in the local market.

#3: Elevate Your Site’s User Experience

In a world where Google’s algorithm’s gaze pierces the veil of manipulable metrics, the true measure of a site’s worth lies in the genuine, organic interactions it fosters. Why? Because the search engine titan now sizes up your site not just by content quality but by how users interact with it, according to the latest core web vitals update. So, how do you ensure your ERP website is not merely limping along but leading the pack in this brave new SEO world?

Speed Up Your Website

A snappy, responsive site keeps visitors happy and engaged longer, reducing bounce rates and signaling to search engines that you’re worth the top spot. Tools like Google’s PageSpeed Insights can help you diagnose and fix your website’s lags, making your online portal as swift as it is informative.

Make Navigation Effortless

Your ERP website should be as navigable as a well-organized library, with every service, product, and piece of content intuitively accessible. Menus should be clear, search functions robust, and information architecture should be designed with the user’s journey in mind.

Provide a Positive Customer Experience (CX)

Pack your site with a knowledge base so rich and detailed that it’ll knock even the trickiest questions out of the park. On the off chance that a question eludes the grasp of your digital archives, summon forth the powers of CX ticketing tools like Zendesk or its alternatives to keep customer frowns at bay. This strategic move doesn’t just ward off customer dissatisfaction—it can also help you generate glowing endorsements and social media shoutouts for your seamless CX, giving your SEO an extra boost.

#4: Other Relevant SEO Strategies for ERP Websites

While the above strategies lay the foundation for a robust SEO game plan, there are more avenues to explore in the quest for search engine results page (SERP) dominance. Here are some additional strategies to consider:

Build a Strong Network of Backlinks

Backlinks are the alliances you form in the digital kingdom. They signal to search engines that other sites find your content valuable and authoritative. Encourage reputable websites within your industry to link back to your content. This can be achieved through guest blogging, creating shareable infographics, or producing such compelling content that others can’t help but link to it.

Create a Reader-friendly Content Structure

The structure of your content should invite readers in, guiding them from curiosity to enlightenment without any hiccups. Use headings, bullet points, and images to break up the text, making it easy for skimmers to get the gist while also providing enough context for those ready to dive deeper. In addition to catering to different types of visitors, this approach also makes it easy for search engine crawlers to index your content.

Invest in Paid Advertising

While organic SEO efforts can yield impressive results over time, sometimes you need a little extra push to get noticed in a crowded digital landscape. Consider investing in paid advertising channels like Google Ads or social media ads to give your ERP website an immediate visibility boost. With targeted ad campaigns, you can reach potential customers at every stage of the buyer’s journey and drive qualified traffic to your site.

Expand Your Software Arsenal

To catapult your ERP website into the stratosphere of search engine rankings, your armory must extend beyond the conventional SEO toolkit. Here are a few tools to consider adding to beef up your software infrastructure:

  • AI and Machine Learning Tools. Embrace the power of artificial intelligence and machine learning to predict trends, analyze vast datasets, and generate insights at a scale and speed unattainable by human analysts. These technologies can help run analytics in SEO and identify emerging SEO opportunities, automate content optimization, and enhance user experience by delivering more relevant and personalized content.
  • Business Management Software. Streamline your SEO operations and gain invaluable insights into your ERP website’s performance with robust business management software. Whether it’s tracking leads, managing projects, or analyzing financial data, investing in top-tier business management software can enhance your internal digital marketing processes and provide you with the data necessary to refine your SEO strategies with surgical precision.
  • Social Media Analytics. Social media, while not a direct influencer of your Google rankings, plays a crucial role in amplifying your ERP brand’s voice and reach, potentially leading to indirect SEO benefits through increased traffic and engagement. By wielding advanced social media analytics tools, you can dissect the nuances of your audience’s behavior, track the performance of your content across platforms, and fine-tune your social media strategy to maximize your digital footprint.

In addition to these tools, incorporating other software like PowerPoint or Google Slides into your arsenal can be highly beneficial. For instance, preparing presentations for SEO strategies or outcomes can be made more efficient and impactful with the right tools. You can also use existing presentation templates, such as the SEO Proposal Presentation template, to save time and avoid the hassle of starting from scratch. These templates are designed to help you present your proposals or results in a structured, professional manner, thereby enhancing the communication and understanding of your SEO efforts. Embracing presentation tools not only streamlines the process of sharing your SEO plans and achievements but also reinforces your brand’s professionalism and dedication to excellence.

Optimize Your ERP Website for Top Search Results

Moving up the SERP (search engine result page) ladder isn’t a 100-meter dash; it’s a full-blown marathon. But equip yourself with the right strategies, and you’ll be leading the race in no time. So, employ these SEO strategies for ERP websites, fine-tune them as you go, and watch your site climb the ranks, drawing in the right crowd and delivering a bounty of organic traffic, leads, and, of course, conversions.

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