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The 3 Most Common Mistakes New Business Owners Make (and How to Avoid Them)

Posted on by Damien Woods

If you’re considering setting up your first business, you should know that it’ll be one of the most thrilling, rewarding, and terrifying things you’ll ever do. But anything worth pursuing is bound to be a challenge. If you have a good idea that you believe in, then the first (and arguably the most difficult) step is behind you. After that, the possibilities might seem endless; the newfound freedom of being your own boss, the excitement that comes with your first hires, and who knows…perhaps a period of intense growth could be on the horizon.


But in reality, things won’t always work out as intended. With each aspect of running your business comes a steep learning curve, and altogether, the amount of learning on the job can be enough to shake even the most motivated entrepreneurs. This doesn’t guarantee that you’re dead set on a path to disaster by any means, but it can be exhausting. The silver lining here is that so many first-time business owners fall into the same traps, so we’ve put together a guide to help you identify these challenges before they can trip you up.

The Business Plan Needs a Redraft

It’s a difficult thing to get right the first time. If you don’t have any experience doing something, you’re up against it, let alone when writing your first business plan. It’s a daunting prospect, and many first-time entrepreneurs approach it with the very best intentions. 

So what goes wrong? Most owners approach this task with the intention of creating something to present to investors or a bank, so it’s often crammed with performative jargon and ludicrously optimistic projections, all while overlooking some critical areas in dire need of development. 

A business plan can be improved with a simple shift in perspective. You aren’t writing it to market yourself to investors, you’re writing it to give yourself a strategy that encompasses your goals, strengths and weaknesses, and forecasts informed by research-backed data. 

Blueprinting your business properly can also reveal easier, more affordable ways to operate your business that you hadn’t previously considered. For example, if you were starting your own construction firm, in your initial outline, you might have initially put a large portion of your budget aside to purchase the equipment you’ll need on-site. But upon taking a closer look at your cash flow in those early months, you could see that it’s much more cost-effective to use an equipment rental or plant hire company at first, before investing in your own machinery in the long term when your business grows and stabilizes.

When writing your business plan, start by detailing your product or service, the problems it solves, and why it is the best product/service to solve those problems. Next, identify your target demographic (perhaps using buyer personas) and marketing strategy to best attract those customers before laying out your budget, pricing model, and projected revenue and costs.

Not Focusing Enough on the Customer

It’s easy for lots of entrepreneurs to find themselves swept up in the more creative aspects of their business. Things like brand identity and website design are often on the receiving end of hundreds of hours of fine-tuning, while the customer can end up becoming something of an afterthought. 

While the creative explosion at the beginning of your entrepreneurial journey can be exhilarating and the results are important, they pale in comparison to the customer experience. Because, when it comes down to it, the function of a business is to solve a real problem for a real person. When business owners get stuck in the weeds of logos and colour schemes, they’re neglecting the needs of their customers

So how can we confront this common obstacle? Instead of perfecting superficial details, hone in on customer interaction and feedback. Ask your target demographic about their needs and frustrations, create feedback channels for existing customers to tell you about their experience with your product or service, and be open to any recommendations. Update your product or service in prototype form and test with a sample of customers, before receiving more feedback and refining.

Your goal early on isn’t just to look like an established, polished business; it’s to be one that genuinely helps your customers. The finer details can evolve with you.

Financial Inexperience and Pressure

Your business isn’t a charity. You could have the happiest customers in the world, the most viral marketing campaign and the best product since the first time a knife glided through bread. But if your finances aren’t up to scratch and your cash flow is negative, your business isn’t long for this world. The commercial aspects of running a business can be intimidating to newcomers, and, to an extent, they should be. Finances are the backbone of every business; if entrepreneurs are unable to control operating costs, despite revenues, then that’s it. Game over.

But just because finances are imposing, it doesn’t mean they’re overcomplicated. Entrepreneurs don’t need to be finance experts when they’re setting up their first business, but they do need to learn the fundamentals.

Revenue

The total amount of money coming in.

Expenses

The total amount of money going out.

Profit

The total amount of money remaining once all expenses are subtracted from revenue.

Cash Flow

The money coming in and going out of the business at any one time. Strongly linked to timing, for example, if you’re relying on invoices that’ll be paid two months later, but you’re still paying bills monthly, you’re in trouble.

Margins

The difference between your pricing and the costs necessary to produce or deliver your product or service. Even if your sales figures are high, low margins can become a drain on profits. 

What’s more, if you feel that the financial aspects of your business are taking up too much bandwidth, seek support from an accountant who can set up proper accounting systems, double-check that you’re complying with tax laws, and identify potential threats before they arise.

In Conclusion

You’d be hard-pressed to find anyone who claims that running your own business—no matter the scale—is an easy endeavor. It’s tough. Especially for first-time owners just starting, who are often saddled with more debt and risk before they can even get the ball rolling. But don’t overcomplicate matters. Offer yourself the luxury of having a solid business plan that you can always come back to. Familiarize yourself with the finance fundamentals and stay on top of your revenue, expenses, and pricing—get as much juice as you can from the squeeze. Finally, never forget your customers’ needs. Open clear channels of communication to let them help you. 

How to Calculate ROI for Your ERP Implementation in 2025

Posted on by Will Zane

ERP implementations represent significant investments—but how can you be certain the returns will justify the costs? It’s the million-dollar question (sometimes quite literally) that keeps CFOs up at night and makes boardrooms buzz with both excitement and apprehension.

If you’ve ever tried to quantify the value of an ERP project, you know it can feel like trying to weigh smoke—there’s definitely something there, but getting a precise measurement isn’t straightforward. Traditional ROI calculations often fall short because they focus too narrowly on hard costs while neglecting the transformative business impacts that modern systems deliver.

Let’s clear the fog and build a comprehensive approach to ERP ROI that captures both tangible savings and strategic value.

Understanding the True Cost of ERP Implementation

Before we can calculate returns, we need a clear picture of the investment side of the equation. Like an iceberg, ERP costs have visible portions above the waterline and substantial hidden components beneath.

Software Licensing and Subscription Costs vary dramatically based on deployment model, user count, modules implemented, and vendor terms. While cloud subscription models have made these costs more predictable, it’s important to project them over a 5-7 year horizon for accurate comparison with legacy systems.

Implementation Services and Consulting typically represent the largest upfront cost component, covering everything from business process analysis to training delivery. Depending on complexity, these services can range from 1-3 times the software cost. Be particularly wary of lowball estimates that don’t adequately account for complexity.

Even with cloud deployments, Hardware and Infrastructure Requirements remain relevant. You might need additional network capacity, mobile devices for field access, or new development environments. Even purely cloud implementations typically require some infrastructure upgrades to ensure optimal performance.

Data Migration and Integration deserves special attention as poor data quality is a leading cause of ERP implementation failures. This includes not just the technical aspects of moving data but also cleansing, standardization, and establishing governance processes.

The human side of implementation—Training and Change Management—often receives inadequate budget allocation despite being critical to success. Organizations that skimp here often pay a much higher price in adoption delays and resistance.

Finally, factor in the Ongoing Maintenance and Support costs of keeping your system healthy over time. Modern cloud ERP reduces many of these costs compared to legacy systems, but they remain significant budget items.

Identifying Tangible Benefits with Measurable Value

Now for the more enjoyable side of the equation—the returns. Let’s start with benefits that translate directly to dollars and cents.

Inventory Optimization and Carrying Cost Reduction

Improved inventory management typically delivers rapid, measurable returns through reduced safety stock requirements, lower obsolescence write-offs, and improved turnover rates. Many organizations see 20-30% reductions in inventory levels, which creates substantial savings when you consider that carrying costs typically represent 15-30% of inventory value annually.

Productivity Improvements and Labor Cost Savings

Modern ERP dramatically reduces manual processes through automated transaction processing, elimination of duplicate data entry, and streamlined approval workflows. Self-service capabilities and mobile access further enhance productivity. The financial impact comes from identifying hours saved per role across your organization and applying the fully-loaded labor costs.

Enhanced Business Processes

Order-to-cash and procure-to-pay processes see substantial efficiency gains through faster order entry, automated credit checks, and streamlined fulfillment. Financial operations typically experience dramatic improvements with automated reconciliations and streamlined period-end closing—many organizations report 50-70% reductions in close cycle time, freeing finance teams for higher-value activities.

Modern systems also embed compliance into standard processes, reducing audit preparation time, compliance reporting costs, and the risk of non-compliance penalties. These savings are particularly significant in highly regulated industries.

Quantifying the “Soft” Benefits

Now comes the trickier part—quantifying benefits that are real but less directly translatable to specific dollar amounts.

Better information leads to better decisions, but how do you value this impact? Consider estimating the cost of poor decisions in recent history or valuing faster decision cycles in terms of market opportunities. One approach is to survey executives on what percentage improvement they expect in decision quality and apply that to decisions with quantifiable impacts.

Happy customers buy more and stay longer, creating substantial lifetime value. Even a 1-2% improvement in customer retention can significantly impact revenue. Customer lifetime value models can help translate satisfaction improvements into revenue projections.

Modern ERP enables faster response to market changes and opportunities—from accelerated product introductions to quicker adaptation to supply chain disruptions. While difficult to quantify precisely, historical data on opportunity costs from slow response can inform estimates.

Don’t overlook the impact on your workforce. Reduced frustration with outdated systems, elimination of monotonous tasks, and improved work-life balance through efficiency all contribute to employee satisfaction. Calculate the value by estimating reduced turnover costs and improved productivity from increased engagement.

Building Your ERP ROI Model

With costs and benefits identified, it’s time to construct a comprehensive ROI model that follows these key principles:

First, define your time horizon—typically 5-7 years for ERP investments. Map implementation phases to this timeline, projecting when different capabilities will go live. Then estimate both costs and benefit realization timing, recognizing that most benefits don’t materialize immediately but grow as adoption increases.

Apply appropriate financial analysis methods, including Net Present Value (NPV) calculations that use your organization’s weighted average cost of capital (typically 8-15%) to account for the time value of money. This approach satisfies finance teams’ need for rigorous analysis while acknowledging ERP’s long-term nature.

Timeline Considerations for ERP Returns

Understanding when benefits will materialize is crucial for setting realistic expectations. The days of “big bang” implementations with long delays before seeing returns are largely behind us. Modern implementations typically show a different pattern:

  • Some efficiency gains appear almost immediately post-go-live
  • Significant process improvements emerge 3-6 months after implementation
  • Strategic benefits develop 12-24 months into the journey
  • Transformational capabilities build over 2-5 years

The ROI curve typically follows a predictable pattern—initial negative returns during implementation, break-even point 12-24 months after initial deployment, accelerating returns as adoption increases, and eventual plateau as benefits mature. Understanding this pattern helps manage expectations through the inevitable ups and downs of the journey.

Industry-Specific ROI Considerations

Different industries see different patterns of returns from ERP investments. Manufacturing organizations typically see strongest returns in inventory reduction, production throughput improvements, and quality cost reductions, often delivering payback periods of 18-24 months.

Retailers find particular value in unified inventory visibility across channels, labor optimization in fulfillment operations, and reduced markdowns through better forecasting. Modern retail ERP typically breaks even in 15-30 months.

Services organizations focus on benefits like increased consultant utilization, improved project profitability, and reduced revenue leakage from time tracking, often seeing payback in 12-24 months with well-executed implementations.

Healthcare providers typically prioritize reduced compliance documentation costs, improved supply chain management, and enhanced patient scheduling efficiency, with ROI timelines varying widely based on implementation scope.

Presenting Your ROI Case to Stakeholders

A brilliant ROI analysis delivers no value if it doesn’t persuade key decision-makers. Structure your executive summary to answer the five questions uppermost in executives’ minds: What are we investing and why? What will we gain? When will we see returns? How certain are these projections? What’s required for success?

Numbers alone rarely tell a compelling story. Consider visualizations like cumulative cash flow charts showing breakeven timing, benefit breakdown diagrams, and before/after process comparisons. Remember that different stakeholders respond to different visualization styles—tailor your approach to your audience.

Prepare for inevitable questions and concerns by addressing them directly: “We’ve heard horror stories about ERP failures” can be countered with risk mitigation strategies and a phased approach. “The benefits seem optimistic” can be addressed by detailing your conservative estimation methodology.

The most persuasive ROI presentations combine rigorous analysis with emotional resonance by connecting to strategic initiatives, sharing stories of current pain points, and painting a vision of future capabilities and competitive advantage.

Conclusion

Calculating ERP ROI isn’t just a financial exercise—it’s a strategic planning process that aligns technology investments with business objectives. By taking a comprehensive approach that includes both tangible and intangible benefits, you’ll build a business case that not only secures approval but also guides implementation priorities and post-go-live optimization.

Even conservative ERP ROI calculations typically show returns of 150-300% over five years—a compelling investment by any standard. But the real value often emerges in areas hardest to quantify: organizational agility, data-driven decision making, and the ability to rapidly adapt to changing market conditions.

As you embark on your ERP journey, remember that ROI isn’t just about justifying the investment—it’s about maximizing the value you derive from it. The most successful organizations use their ROI framework not as a one-time approval document but as a living roadmap that guides priorities and measures success throughout the ERP lifecycle.

Ready to build your ERP business case? Start by documenting your current pain points, mapping them to potential benefits, and gathering the baseline metrics that will demonstrate your success. Your future self will thank you for the thoroughness of your preparation.

What is ERP Software in 2025? A Complete Guide for Modern Businesses

Posted on by Will Zane

In today’s interconnected business landscape, operating without an integrated system is like trying to conduct an orchestra where each musician is playing from a different score. The result? A cacophony of misaligned processes, data silos, and missed opportunities that can leave even the most talented business leaders pulling their hair out.

Enterprise Resource Planning (ERP) software has evolved dramatically from its humble beginnings, transforming into the central nervous system of modern organizations. But what exactly does ERP look like in 2025, and why should your business care? Let’s dive in.

The Evolution of ERP Systems

Remember when phones were just for making calls? ERP has undergone a similar transformation—what started as a simple manufacturing tool has blossomed into something almost unrecognizable from its ancestors.

From Humble Beginnings to Business Command Centers

The journey began in the 1960s with Material Requirements Planning (MRP) systems, which helped manufacturers coordinate production schedules and inventory. By the 1990s, these systems had expanded to include finance, human resources, and other business functions—giving birth to what we first called “ERP.”

The 2000s brought web-based interfaces and more accessible systems, while the 2010s ushered in cloud computing and mobile access. But the ERP systems of 2025 have taken quantum leaps forward, embracing artificial intelligence, machine learning, and interconnectivity that early ERP pioneers could scarcely have imagined.

How Today’s ERP Differs from Legacy Systems

Think of legacy ERP systems as flip phones—they made calls and sent texts, but that was about it. Today’s systems are more like smartphone ecosystems with endless capabilities.

Modern ERP solutions no longer just record and report—they predict, suggest, and even take action. They don’t merely connect departments; they create intelligent workflows that adapt to changing business conditions. Where legacy systems required extensive customization and maintenance, today’s platforms offer configuration-based personalization and automatic updates.

Core Components of Modern ERP Systems

The modern ERP solution is like a Swiss Army knife for business—packed with specialized tools that work together seamlessly. Let’s examine the essential blades in this business toolkit:

Financial Management and Accounting

The financial core remains the heart of ERP, but it’s evolved beyond basic bookkeeping. Today’s financial modules feature real-time dashboards, predictive cash flow analysis, and AI-powered anomaly detection that flags potential issues before they become problems.

Automated compliance updates ensure your business stays on the right side of ever-changing regulations, while intelligent financial planning tools help you map out your company’s future with confidence.

Supply Chain and Inventory Management

If the pandemic taught businesses anything, it’s that supply chain resilience isn’t optional—it’s existential. Modern ERP supply chain modules incorporate real-time visibility across global networks, predictive analytics to anticipate disruptions, and scenario planning tools to develop contingency strategies.

Inventory management now leverages IoT sensors, computer vision, and machine learning to maintain optimal stock levels automatically, reducing carrying costs while ensuring you never disappoint customers with stockouts.

Human Resources and Talent Management

Employee experience has taken center stage in HR modules, with personalized career pathways, skills development tracking, and engagement analytics. Recruitment processes leverage AI-matching technology to identify ideal candidates, while performance management tools provide continuous feedback rather than outdated annual reviews.

These systems don’t just track time and attendance—they help build company culture, even in hybrid and remote work environments.

Customer Relationship Management Integration

The line between CRM and ERP has blurred significantly, with customer data flowing seamlessly between systems. This integration delivers 360° customer views that include not just sales history but service interactions, preferences, and even sentiment analysis from social media.

The result? Personalized customer journeys that anticipate needs before they’re expressed, turning satisfaction into loyalty and loyalty into advocacy.

Business Intelligence and Analytics

Perhaps the most transformed component is analytics—no longer confined to backward-looking reports but offering predictive insights and prescriptive recommendations. Natural language interfaces allow anyone to ask business questions without SQL knowledge, while augmented analytics automatically highlights trends you might otherwise miss.

These capabilities transform data from a byproduct of business operations into a strategic asset that drives competitive advantage.

Key Benefits of Modern ERP Implementation

With great architecture comes great capability—but what tangible benefits can businesses expect?

Operational Efficiency Gains

The numbers don’t lie—modern ERP implementations consistently deliver impressive efficiency improvements:

  • Invoice processing costs reduced by 65-75%
  • Order processing time decreased by 45-55%
  • Inventory carrying costs cut by 25-35%
  • Financial close time shortened by 50-70%

These efficiency gains translate directly to bottom-line improvements and competitive advantage.

Data Visibility and Single Source of Truth

“We were making decisions based on gut feeling because nobody trusted the numbers,” explains Operations Director Miguel Sanchez of global retailer FashionForward. “Now everyone works from the same data, and we’ve eliminated the weekly ‘reconciliation’ meetings that used to waste hours debating whose spreadsheet was correct.”

This data democracy transforms business culture, shifting conversations from “what happened” to “what should we do about it.”

Scalability and Business Agility

When market conditions change—whether that’s supply chain disruption, new competitors, or emerging opportunities—the ability to pivot quickly separates winners from also-rans. Modern ERP provides the flexible foundation that makes this agility possible.

Cloud-based infrastructure scales automatically during demand spikes, while configurable workflows allow new business processes to be implemented in days rather than months.

Improved Compliance and Risk Management

Regulatory requirements continue multiplying across all industries, and modern ERP systems ease this burden with automated compliance tools. From GDPR data protection to industry-specific regulations like FDA requirements or financial services rules, current systems build compliance into workflows rather than adding it as an afterthought.

Risk management capabilities have similarly evolved, with continuous monitoring, early warning systems, and scenario modeling that helps businesses navigate uncertainty with confidence.

Enhanced Customer Experience

Perhaps most importantly, modern ERP enables customer experiences that build loyalty and drive growth. When a customer service representative can instantly access a customer’s complete history, resolve issues on the first call, and even anticipate needs before they’re expressed, the impact on satisfaction is profound.

One telecommunications provider reported a 43% increase in customer retention after implementing their new ERP platform, resulting in millions in saved revenue.

Industries Transformed by Modern ERP

While ERP benefits span all sectors, the specific impacts vary significantly by industry.

Manufacturing: Smart Factories and Connected Supply Chains

Industry 4.0 is fully realized through modern ERP in manufacturing environments, connecting shop floor IoT devices with planning systems to enable predictive maintenance, real-time production optimization, and complete traceability.

Connected supply chains provide visibility beyond factory walls, allowing manufacturers to respond instantly to disruptions and maintain just-in-time operations without the fragility revealed during recent global challenges.

Retail: Omnichannel Inventory and Customer Experience

Modern retail ERP systems unify online and in-store experiences, creating seamless customer journeys and inventory visibility. Capabilities like ship-from-store, endless aisle, and unified loyalty programs depend on the integrated foundation that only modern ERP can provide.

Advanced demand forecasting helps retailers stock the right products in the right locations, reducing markdowns while ensuring availability of high-demand items.

Healthcare: Patient-Centric Operations and Compliance

Healthcare organizations leverage ERP to connect clinical and operational data, optimizing everything from supply management to staff scheduling based on patient needs. Compliance capabilities help navigate the complex regulatory environment, while financial systems address the unique challenges of insurance, government programs, and private pay management.

Patient experience improves through streamlined admissions, reduced wait times, and coordinated care enabled by information sharing across departments.

Professional Services: Resource Optimization and Project Profitability

For service-based businesses, modern ERP provides unprecedented visibility into resource utilization, project profitability, and delivery timelines. AI-powered resource matching ensures the right people are assigned to projects based on skills, availability, and development goals.

Automated time capture and billing processes eliminate administrative burden, allowing professionals to focus on client service rather than paperwork.

Case Study: How Axiom Industries Transformed Their Operations

Take manufacturing leader Axiom Industries, which replaced their 15-year-old ERP system last year. Their previous implementation required 26 separate systems with complex integrations that frequently broke. Their new platform consolidated these functions while adding capabilities they hadn’t imagined possible.

“Our previous ERP was like a ball and chain,” says CIO Janet Reynolds. “We spent so much time maintaining it that we couldn’t innovate. Now technology enables our growth rather than constraining it.”

The results? Order fulfillment time dropped 62%, inventory carrying costs decreased by 34%, and customer satisfaction scores increased 28% in just six months.

The Human Side of ERP Implementation

Technology transformations succeed or fail based on people, not features. The human dimension of ERP adoption has never been more important.

How Roles Are Evolving with Modern ERP Systems

When routine tasks become automated, roles evolve to focus on higher-value activities. Accountants shift from transaction processing to financial analysis and strategy. Supply chain professionals move from order placement to supplier relationship development and risk management. IT teams transition from system maintenance to business enablement and innovation.

These shifts require intentional change management and skills development, but the resulting roles are typically more rewarding and valuable to both employees and organizations.

Skills Needed in the ERP-Powered Organization

Technical skills remain important but must be complemented by business acumen, analytical thinking, and communication abilities. As AI handles more routine decision-making, human judgment becomes more focused on exceptions, anomalies, and opportunities that require creativity and contextual understanding.

Digital literacy is essential across all roles, with everyone needing comfort with data analysis, collaboration tools, and continuous learning as systems evolve.

Cultural Considerations for Successful Adoption

“Technology was actually the easy part,” reflects Chief Digital Officer Sarah Johnson of global services firm ProfitPartners. “The real challenge was shifting mindsets from ‘how we’ve always done it’ to embracing continuous improvement and data-driven decision making.”

Successful implementations pair technology rollout with cultural initiatives that build trust, demonstrate value, and recognize the emotional aspects of significant workplace changes.

Expert Interview: Perspective from a Chief Digital Officer

“The most successful ERP implementations start with business outcomes, not features,” advises Marcus Chen, CDO of global manufacturer TechCraft. “When teams understand how new capabilities connect to customer value and business goals, adoption becomes natural rather than forced.”

Chen recommends beginning with high-visibility wins that demonstrate value quickly, then building momentum through consistent communication of successes and lessons learned. “Celebrate progress publicly, address challenges privately, and keep connecting technology changes to business benefits,” he suggests.

Getting Started with ERP in 2025

Ready to begin your modern ERP journey? Here’s how to take those first crucial steps:

Assessment Framework for ERP Readiness

Start by evaluating your organization’s readiness across five key dimensions:

  1. Strategic alignment: How clearly can you connect ERP capabilities to business objectives?
  2. Process maturity: Are your current processes documented and standardized enough to implement effectively?
  3. Data quality: How clean and consistent is your existing data?
  4. Change readiness: How adaptable is your culture to new ways of working?
  5. Resource availability: Do you have the people, time, and budget to implement successfully?

Honest assessment in these areas helps set realistic expectations and identify areas needing attention before implementation begins.

Key Questions to Ask Potential Vendors

When evaluating ERP partners, look beyond feature checklists to understand:

  • How their product roadmap aligns with your strategic direction
  • Their implementation methodology and typical timeline
  • Their experience in your specific industry
  • How they manage customizations and upgrades
  • Their approach to user experience and adoption
  • Their ecosystem of implementation partners and complementary solutions

Remember you’re selecting not just software but a long-term business partner whose success is intertwined with yours.

Implementation Approaches and Timelines

The big-bang implementations of yesteryear have largely given way to phased approaches that deliver value incrementally while managing change more effectively. Consider:

  • Which functions are most critical to address first
  • Whether to prioritize quick wins or foundational capabilities
  • How to maintain business continuity during transition
  • What pilot approaches might validate your strategy before full deployment

Typical timelines have shortened considerably, with initial capabilities often deployed in 3-4 months rather than the year-plus implementations common with legacy systems.

Resources for Further Learning

The ERP landscape continues evolving rapidly, making continuous learning essential. Consider:

  • Industry analyst reports from firms like Gartner, Forrester, and IDC
  • User communities specific to your selected platform
  • Industry association resources focused on technology transformation
  • Peer networks where you can learn from others’ experiences
  • Vendor-provided training and certification programs

Investing in knowledge development pays dividends throughout your ERP journey.

Conclusion

Modern ERP represents far more than an upgraded version of legacy systems—it’s a fundamental reimagining of how technology can enable business success. By connecting people, processes, and data across functional boundaries, these platforms create the foundation for resilience and growth in an increasingly unpredictable business environment.

The organizations that thrive in 2025 and beyond will be those that leverage these capabilities not just for efficiency but for competitive differentiation through superior customer experience, faster innovation, and greater agility. The question isn’t whether your business can afford modern ERP, but whether it can afford to operate without it.

The best time to begin your ERP transformation journey was probably a few years ago. The second-best time is today. What’s your first step?

ERP Implementation Consultant: Do You Need One, and How to Find the Right Fit?

Posted on by Will Zane

You’ve made the decision to implement an ERP system—a powerful tool that can bring together all the critical aspects of your business into a single unified platform. But as the excitement of transforming your operations takes hold, another question emerges: Do you need an ERP implementation consultant to help guide the way?

ERP implementations are complex. From selecting the right system to configuring it to fit your business’s unique processes, the road to a successful ERP implementation can be full of twists and turns. That’s where an ERP implementation consultant comes in—a seasoned expert who can help navigate the challenges and ensure that your ERP system implementation is tailored to your needs.

In this blog, we’ll explore when you should consider hiring an ERP implementation consultant, what they bring to the table, and how to find the right one for your business.

Why You Might Need an ERP Implementation Consultant

ERP implementations often require a blend of business acumen, industry experience, technical know-how, and project management skills. For many businesses, especially those undertaking ERP system implementation for the first time, having an expert to guide the process can be invaluable. Here’s why:

1. Specialized Expertise

ERP implementation consultants bring a deep understanding of ERP systems and how they work across various industries. They’ve likely overseen ERP implementations for businesses similar to yours and understand the unique challenges you may face. Whether it’s customizing the software, managing data migration, or integrating the ERP system with other tools you rely on, an ERP implementation consultant ensures that every aspect of the implementation is handled correctly.

2. Project Management

ERP system implementation is a major project, and like any project, it requires careful planning, scheduling, and execution. An ERP implementation consultant often serves as the project manager, ensuring that timelines are met, budgets adhered to, and that every member of your team knows their role in the process. This level of oversight can help prevent costly delays and keep your implementation on track.

3. Customization

Your business is unique, and your ERP system should reflect that. One of the greatest advantages of working with an ERP implementation consultant is their ability to customize the system to match your specific needs. Rather than forcing your business to conform to a rigid, out-of-the-box solution, an experienced consultant can tailor the ERP system to fit your existing workflows, industry regulations, and strategic goals.

4. Training and Support

ERP implementations don’t end when the system goes live. One of the most critical steps in the process is ensuring that your team is trained and ready to use the system effectively. An ERP implementation consultant can provide comprehensive training and ongoing support, ensuring that your employees understand how to navigate the system and leverage its full potential.

When Do You Need an ERP Implementation Consultant?

Not every business will need to work with an ERP implementation consultant, but there are several scenarios where bringing in an expert is a smart choice. Consider engaging a consultant if:

  • You’re new to ERP systems: If this is your first time implementing an ERP system, having a consultant to guide you through the process can help you avoid common pitfalls.
  • Your business is complex: If your company has intricate operations, multiple departments, or industry-specific requirements, an ERP implementation consultant can help ensure that the system is configured to handle your complexities.
  • You lack in-house expertise: Not every business has an IT department or staff members with experience in ERP system implementation. A consultant fills this gap, providing the technical and functional expertise you may not have in-house.
  • You have a tight timeline: If you need to implement your ERP system quickly to meet business goals, a consultant can accelerate the process by managing the project and ensuring that each phase is completed efficiently.

How to Find the Right ERP Implementation Consultant

Finding the right ERP implementation consultant is critical to the success of your project. Here’s how to go about selecting the right fit for your business:

1. Look for Relevant Experience

Not all ERP implementation consultants are the same. When evaluating potential partners, look for someone with experience in your industry and with your chosen ERP system. If you’re implementing an all-in-one ERP system like Striven, for example, find a consultant who has successfully implemented that specific software for businesses like yours. Industry experience matters—someone familiar with your sector will better understand your unique challenges and regulatory requirements.

2. Evaluate Their Track Record

Ask for case studies, references, and testimonials. A seasoned ERP implementation consultant will have a portfolio of successful ERP implementations they can share. When reviewing their track record, pay attention to the types of businesses they’ve worked with, the size of the projects, and the outcomes achieved.

3. Assess Their Communication Skills

ERP system implementation is a collaborative effort that requires clear communication between your business and the consultant. During the evaluation process, take note of how well the consultant communicates. Are they responsive to your questions? Do they explain complex ideas in a way that’s easy to understand? Good communication is essential for ensuring that your project stays on track and that all stakeholders are informed.

4. Consider Their Approach to Customization

Customization is key to ensuring that your ERP system works for your business. Ask potential consultants how they approach customization and whether they’ve successfully tailored ERP systems to fit the needs of other businesses. You want a consultant who’s flexible and willing to adapt the system to your specific processes rather than forcing you to adapt to the system.

5. Review Their Project Management Capabilities

Finally, make sure that your ERP implementation consultant has strong project management skills. They should be able to provide a detailed implementation plan with timelines, milestones, and deliverables. A good consultant can quickly draw up a contingency plan should an unforeseen challenge arise during your ERP system implementation.

Final Thoughts

An ERP implementation is a significant undertaking, and having the right partner can make all the difference. An ERP implementation consultant brings proven business expertise, exceptional project management, and focused customization capabilities needed to ensure that your ERP system implementation is not only successful, but tailored to your unique business needs.

Whether you’re implementing an ERP system for the first time or looking to refine an existing system, the right consultant can guide you through every step of the process, from selection and customization to training and post-launch support. With their help, you can avoid common pitfalls, meet your project goals, and position your business for long-term success.

Choosing the right ERP implementation consultant is about more than just finding someone with the technical skills—it’s about finding a partner who understands your business, communicates effectively, and is committed to helping you achieve your goals.

How To Prepare For A Small Business Loan

Posted on by Steven Briggs

While well-off businesses don’t need extra cash, some find themselves in between money-related struggles that could use a boost, and that’s when they turn to business loans.

Whether you want to expand your operations, clear outstanding invoices, purchase inventory, or require some quick cash for miscellaneous expenses, you can turn to lenders to help you out.

If this is your first time taking a loan, it’s no surprise that some things will confuse you. Here’s our detailed guide on preparing for a loan and key factors to consider before taking one.

When To Get A Small Business Loan

Since there are so many types of loans, you must decide why you need any financing to begin with. Doing so will help you make the right decision and choose what works best for you.

As surprising as it may sound, you should take a loan when you have a good credit score and when the business cash flow is strong so you aren’t desperate for money; this is so you meet the eligibility criteria set by lenders. If you qualify for lower interest rates, you’ll have more loan options, and this won’t happen if you are neck deep in bills.

Plan ahead by going through your financial reports and making decisions based on your needs. For example, if you’re not in immediate need of a lump sum of money, don’t choose a term loan for working capital; instead, a line of credit will be a better option since it allows the borrower to take money from the line as and when needed.

When Not To Get A Small Business Loan

If you’re struggling to meet your financial goals according to the business plan, then don’t take out a loan. The main reason you shouldn’t wait until there is an extreme cash crunch is that you might struggle to afford to pay back the loan, making you a risk to potential lenders.

If your business or personal credit scores are dwindling, avoid getting a loan. Considering your personal credit history plays a vital role in determining whether or not you’re eligible for a loan, you’re better off trying to rectify it first so you qualify for these financing options. Pay your bills on time, watch out for your credit report, and reduce your debt.

Even if you do qualify for a loan with online lenders despite having bad credit, you may not get an unsecured loan with a low annual percentage rate. Consider a short-term loan or merchant cash advance if you really need the money. You must ensure they’re credible sources, so when questions like “is 5k funds legit?” pop into your head, go ahead and check their reviews to know for sure.

Applying For Small Business Loans

Get Your Documentation In Order

Once you decide you need a loan, gather the important documents before going to the lenders, or just contact them if you’re unsure. Usually, these are the items your lender will require:

  • Business License
  • Personal and business tax returns
  • Personal and business bank statements
  • Business plan
  • Building lease
  • Financial statements
  • Articles of incorporation
  • Profit and loss statements

Submitting Your Loan Application

With all the documents ready, it’s time to get started on your loan application process for your small business. You have the option to do this online or in person based on which lender you decide to work with.

These are details lenders commonly ask for:

  • Your name
  • Social security number
  • Business name
  • Business tax ID
  • Loan purpose
  • Desired loan amount
  • Annual revenue

Best Types of Small Business Loans

SBA Loans

The U.S. Small Business Administration (SBA) guarantees these business loans because the federal government guarantees a repayment of up to 85% of the loan in case the borrower defaults. SBA-approved lenders choose their own annual percentage rate (APR), and the interest rates can range between 2.8%-13%. These are the most popular SBA loans: 7(A) loans, 504 loans, and SBA microloans.

Line Of Credit

These business loans work like a credit card; financing with a business line of credit allows you to borrow money as you require it and pay interest accordingly. After approval, you’re given a credit limit, and you repay what you owe as you use it. You can access this credit anytime during the draw period (usually 12-24 months), but after it expires, you no longer have access to the credit line.

Term Loan

Terms loans are a common search for small business loan options; businesses borrow money from traditional sources like banks, online lenders, or credit unions and repay the funds over time, often at a fixed interest rate. Although the terms and conditions vary, qualified businesses can borrow $500,000 or more, with an APR starting at 9% and repayment terms of up to 10 years.

Personal Loan For Business

Small businesses usually opt for personal loans because it relies on the business owner’s personal credit score and not the business credit score. These loan amounts are generally small, and the maximum borrowable quantity depends on the individual’s debt-to-income ratio, personal finances, and assets, so you must have strong personal credit.

Equipment Loan

Small businesses usually need financing for new equipment, and these loans help you do just that. The equipment you purchase using this loan serves as collateral. In the case of a default, the lender can claim the equipment to resell it and recuperate the losses. Since there is an inevitable collateral involved, the lender’s investment risk is low, which means you may get competitive interest rates ranging from 8% to 30%.

Microloans

Compared to other business loans, microloans offer small amounts of money with short repayment terms. The eligibility criteria are less stringent, and businesses can usually borrow up to $50,000. Microlenders typically involve nonprofit organizations and focus on underprivileged small business owners like women and minorities. Interest rates are quite low and sometimes non-existent.

Conclusion

With that said, every smart business owner knows when they need extra financing, but it’s all about planning ahead to ensure you don’t have to make hasty decisions that leave you in a downward spiral. 

What are Logistics Operations in Supply Chain Management?

Posted on by Emily Thompson

Supply chain management is the bridge connecting various elements of the supply chain, involving the movement of goods from point of origin to point of consumption. It acts as the backbone of supply chain management, ensuring the smooth flow of goods, thus reducing costs, and improving efficiency. 

To enhance these operations, businesses are now adopting technology to make things easier and faster. There are several tools available in the market to cater to the needs of modern supply chains. These innovations have also benefited “last mile” delivery drivers, providing them with advanced apps to perform logistics operations smoothly. 

Furthermore, to assist the drivers in their role, Upper lists out the best apps for drivers designed to make logistic operations more productive and responsive. So, let’s embark on this journey together to demystify logistics operations in supply chain management.

Understanding Logistics Operations

Logistics operations are the backbone of supply chain management, helping to bridge the connection between manufacturers, suppliers, and customers. This operation involves various processes, from optimizing delivery routes to managing excess inventory.  

The primary goal of logistics operations is to streamline processes, minimize costs, and maximize service levels. Apart from this it also aims to enhance the efficiency within the supply chain. Moreover, companies must ensure that their logistics operations remain responsive to evolving market demands to survive in the competitive business environment.

Key Components of Logistics Operations

Logistics operations involve four main components, each with its unique role in ensuring that the product reaches the destination on time. The key components include:

1. Transportation

Logistics and transportation acts as the backbone of the supply chain for the movement of goods from one place to another. It may be conducted through various channels such as road, rail, air, or sea. Efficient transportation planning ensures cost-effective routes guaranteeing timely deliveries with minimal transit times. 

2. Warehousing

Warehousing refers to the temporary shelter en route movement of goods from manufacturers to consumers. It plays an important role in the management of inventories, consolidation of orders, and safeguarding against fluctuations in demand. The warehouses can be in the form of distribution centers, fulfillment centers, or hubs depending on the needs of the supply chain. 

3. Inventory management

Managing inventory is an essential balancing act that can be achieved through inventory management software. It involves tracking stock levels, replenishing when required, and minimizing excess inventory to reduce carrying costs. Inventory management helps to make sure that the customer requirement is fulfilled without hampering their experience. 

4. Order fulfillment

Order fulfillment involves everything from order placement to delivery to end customers. The first step involves order processing (orders are received and verified), then comes picking and packing products, and lastly to the final leg of shipment and delivery. Order fulfillment helps to attain customer satisfaction by meeting customer expectations of on-time deliveries.

Together, these components can help businesses improve their operational efficiency by meeting customer demands. 

Role of Technology and its Benefits in Modern Logistics

Technology has transformed logistics operations from a manual paper system to an automated, data-driven process. It has reshaped the way businesses manage their supply chains. Here’s how:

  • Technologies like GPS and IoT sensors empower real-time tracking of shipments, giving exact information about location and enhancing visibility across the supply chain.
  • Advanced analytics tools are used to optimize routes, predict demand, and make informed decisions based on the data available. 
  •  Robotics and AI-driven automation smooth out warehousing and order fulfillment, lessening blunders and upgrading productivity.
  • RFID innovation and barcode scanning improve inventory accuracy and minimize stockouts or overstock circumstances. 

Now, let’s discover some benefits of adopting technology within logistics operations:

  • Innovation-driven automation lessens manual work, limits errors, and speeds up order handling and delivery times.
  • Optimized routes, efficient inventory management, and diminished work costs add to bring down operating costs.
  • Real-time tracking, accurate delivery estimates, and easy communication enhance customer satisfaction.
  •  Innovation gives valuable insights into supply chain performance, empowering proactive decision-making and strategic planning.

By and large, integrating innovation into logistics operations isn’t simply a decision — it’s a need in today’s fast-paced business environment.

Sustainability in Logistics

Sustainability is a crucial aspect of logistics operations and is no longer simply a buzzword. So, let’s learn about sustainability concerns in logistics, the adoption of green practices, and the emergence of sustainable supply chain initiatives.

Furthermore, logistics operations have a huge ecological impression, with transportation and energy consumption being primary patrons. The impact incorporates carbon emissions, pollution, and resource depletion, making sustainability a prime concern.

To deal with this effect, logistics is going through a green transformation. Green logistics practices incorporate:

  1. Adopting eco-friendly transport modes, for example, electric vehicles or freight ships with lower emissions, diminishes the carbon impression.
  1. Advanced route planning software limits fuel consu and emissions by determining the shortest and most efficient paths.
  1. Adoption of sustainable energy sources for stockrooms and transportation facilities.

Beyond green practices, logistics is now a vital part of broader supply chain initiatives:

  • Tracking and uncovering the ecological effect of items and materials.
  • Planning supply chains that diminish squandering and advance recycling and reuse.
  • Sustainable packaging materials and designs to reduce waste generation.

By embracing green practices, and partaking in sustainable supply chain drives, organizations are satisfying the growing need for eco-friendly items and responsible supply chain management.

Future Trends in Logistics Operations

The future of logistics will see groundbreaking innovations. 

The Internet of Things (IoT) equips shipments with real-time tracking, guaranteeing the security of items and timely arrivals. Artificial Intelligence (AI) is also revolutionizing route optimization, demand forecasting, and decision-making, prompting cost reductions and increased effectiveness. 

Blockchain technology is enhancing transparency and security within supply chain transactions, decreasing fraud, and improving traceability. Furthermore, eCommerce and last-mile delivery providers are utilizing autonomous vehicles and drones to speed up deliveries. 

Global events, like pandemics, have highlighted the requirement for logistics resilience. Supply chain expansion, diminishing dependence on single-source providers, and regional sourcing have become basic techniques to limit disruptions. Moreover, planning and forecasting are also important to avoid supply chain disruptions. Sustainability practices are gaining momentum as environmental concerns develop, underscoring the significance of eco-friendly logistics operations.


Adjusting to these future patterns in logistics operations isn’t simply profitable but fundamental. 

Final Thoughts

Logistics operations are the invisible threads that connect manufacturers with buyers, guaranteeing items arrive at their planned destinations in the shortest time frame. From its definition and key components to the embrace of sustainability and anticipation of future trends, we’ve traveled through the core of supply chain efficiency.

To flourish in this environment, organizations should embrace advancement, sustainability, and versatility. Whether it’s optimizing routes or exploring e-commerce’s surge, logistics operations remain the foundation of success in the steadily developing world of supply chain management. Understanding and mastering them is the way to remaining competitive, productive, and receptive to the necessities of a quickly changing world.