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The Power of People-Focused Businesses

In today’s fast-paced business world, it can be easy to get caught up in pursuing profits and growth at all costs. However, an increasing number of successful companies are shifting their focus towards prioritizing their people—whether it is their employees, customers, or the wider community.

You would think this is likely a feel-good trend, but it has been proven that people-focused businesses can reap many tangible benefits. Here’s why it’s crucial to always put people first in business.

Why Businesses Should Put People First

A people-focused business highly values its customers’ and employees’ satisfaction. Companies like these prioritize human interactions and relationships over profits, recognizing that a positive work environment and customer experience are critical to long-term success.

Businesses that take a people-centric approach do this for several reasons. For one, a people-focused company leads to increased employee motivation and satisfaction. Employees are more likely to be productive and committed to their company’s success because they feel cared for and valued.

Putting people first also means customer relationships improve. Businesses prioritizing their customers’ needs create a positive customer experience, leading to repeat business in the long run.

Additionally, a people-focused culture presents a positive impact on the business itself. It’s the right thing to do because when you take care of your employees, they care for the customers. As a result, companies perform better financially and have the power to make a positive impact on society.

What You Need to Build a People-Focused Business

Building a people-focused business requires a deliberate approach. Here are the key elements you need to prioritize a people-centric culture.

A Clear Purpose and Values

In a McKinsey survey, about 82% of organizations stated that purpose is crucial, but only half said that pursuit led to impact. A clear goal aligning with the company’s core values is critical because it guides decision-making. It also shapes the overall direction of the business.

In the workplace, articulating the company’s purpose to stakeholders, investors, customers, and employees is crucial. That way, everyone is working towards the same goals.

Values are equally important when building a people-focused business. They should have a means of treating employees and customers respectfully, fairly, and compassionately. When developing company values to create a people-first culture, businesses should look for opportunities to put them into practice.

Overall, this allows everyone to have a system where you empower your people to participate in self-management. That way, employees put forth their best effort and energy into their productivity.

Strong Leadership

Company leaders are crucial to this aspect because they inspire and motivate employees to strive toward common goals. Therefore, strong leadership is essential for creating a people-first business culture. That’s because leaders can build trust and make tough decisions that prioritize long-term success over short-term profits.

Strong company leadership means leaders must lead by example, modeling the behavior they expect from others — and providing guidance and support to employees. Business leaders often forget these aspects because they focus too much on their overall responsibilities.

In fact, studies show that more responsibility changes the way you think, preventing you from paying attention to how your behavior can affect others. Yet, if you set goals for yourself, you can achieve higher greatness that leads you to make employees feel included.

By creating a culture of trust, respect, and collaboration, strong leaders can inspire workers to be productive and lead the company to ultimate success.

Customer and Employee-Centered Policies

A people-focused culture succeeds when businesses have policies centered around their customers and employees. Such policies should be grounded in all aspects of the company, from hiring practices to customer service.

With a customer-centered approach, companies must prioritize customer needs and satisfaction. They can achieve this by providing personalized attention, creating quality products or services and practicing business ethics. Placing the customer first means businesses build better customer relationships — increasing customer loyalty and positive word-of-mouth advertising.

When creating employee-centered policies, consider focusing on their well-being and growth. These should include fair compensation, development opportunities and a positive workplace environment. In turn, businesses can improve their employees’ satisfaction and retain more workers successfully.

An Example of a People-Focused Business

One example of a people-focused workplace is Patagonia, an outdoor clothing and gear company. Patagonia strongly focuses on sustainability and environmentalism, which is reflected in its business practices and product offerings. However, it is also known for its employee-centric approach.

Patagonia offers its employees a range of benefits and perks, including on-site childcare, paid time off for environmental activism, and flexible work arrangements. It also pays its employees a fair wage and provides them with career growth and development opportunities.

In addition to its employee-focused approach, Patagonia prioritizes its customers’ needs. It offers a lifetime warranty on all its products and encourages customers to repair and reuse their gear instead of buying new products.

Overall, Patagonia’s people-focused approach has helped it build a loyal customer base and a strong reputation for sustainability and social responsibility. By prioritizing its employees and customers, Patagonia has created a positive work environment and a brand that resonates with consumers who value ethical and sustainable business practices.

Creating a Positive Impact Through the Power of People-Focused Businesses

People-focused businesses are more than profit-making machines. They put people first by focusing on the development and well-being of their stakeholders, including employees and customers. By prioritizing people within and outside the organization, you can create a culture that leads to immense growth and success.

Too many businesses are criticized for putting profits before people. However, emphasizing people-first culture can make your company a beacon of hope. You show that it is possible to be successful while making positive changes—and that a business’s greatest asset is its people.

Inventory Tracking Software: Why Growing Business Owners Are Choosing This Kind Of Solution

“Do I have any of this product left in stock? Did the order arrive on time? What are our customers saying? How do I track down the one specific product I need amongst the rest of my products in my inventory?” 

While many growing businesses find themselves seeking a simple solution to the questions above, what sets the average business apart from the exceptional one is choosing the right inventory tracking software solution for their business. Inventory tracking software is an all-encompassing system integral to ensuring that your customers receive the product they desire and that you, the business owner, can efficiently restock, distribute, and follow up as to the location your product has been received.

To assist in selling physical goods, some form of inventory tracking technology is used by most types of businesses including retailers, wholesalers, and manufacturers. This technology can range from free tools to expansive (and *expensive*) systems. While there are businesses already utilizing the best inventory tracking software for their business, many fail to recognize the importance of implementing this kind of solution.

Inventory Tracking in Optimizing Business Efficiency

Inventory tracking software allows you always to know which  SKUs you currently possess, where they are physically, and what quantity is available at each location. According to Gene Tyndall, a well-known supply chain thought leader, “If a product is in your inventory, you should know where it is in your system—in China, on a ship, in a distribution center, or with a retailer waiting to be sold.”

An inventory tracking system allows for improved fulfillment accuracy, increased warehouse productivity, faster shopping and deliveries, more savings, and better customer satisfaction.

inventory management software

Inventory tracking helps to alleviate typical business woes of disorganized inventory, poor picking and packing processes, and lack of stock control. Additionally, inventory tracking software can help in detecting theft and administrative errors that would otherwise be difficult and time-consuming to deal with. Your warehouse inventory management software will help your employees always to be able to know the levels of all existing stock items and their specific locations.

Inventory Tracking Methods and Applications

Inventory management software covers the acquisition, tracking, and shipping of products, can serve as a forecasting tool for customer demand, and it’s able to offer alerts and notifications to improve operational processes such as cycle counts. It effectively organizes inventory to make the picking and packing process more efficient, automates the order-picking process, and also helps you to determine the operational performance for each item in your catalog while offering inventory reports.

Inventory tracking is useful not only to producers of physical commodities but to a wide variety of other industries as well. For example, a restaurant owner needs to be able to accurately track their store’s inventory to ensure that they are able to sell their customers the food they would like to order.

inventory tracking software

Overall, inventory management software is the most effective manner in which to track inventory—easy-to-mishandle card systems and disjointed spreadsheets simply don’t cut it anymore for growing businesses.

 Inventory Tracking Software Helps Your Bottom Line

A solution for inventory tracking means your business reaps monetary benefits due to your operations being efficient and organized. Optimizing your warehouse or facility means you can accurately estimate the space you’ll need in the not-so-distant future. Additionally, labor costs are mitigated as staff becomes more efficient and able to help get your orders out in a more timely and accurate manner. It helps to save staff from going through the trouble of carrying out inventory recounts and prevents stockouts. Also, implementing an inventory tracking solution will make it easier to retain a large base of loyal customers, as your business will be able to happily boast about having both a great product and a great track record for customer service.

Takeaway

Inventory tracking software allows businesses to stay ahead of their competition and meet the increasing demands of their customer base. With the right system, a business can efficiently restock their supplies right when they are in need of them, ensure accurate and timely deliveries, and even protect themselves from theft and errors. All in all, inventory tracking software allows for time to be spent on other crucial aspects of your business as well as Helping you make better decisions for the company in the future.

How to Give Performance Appraisals That Motivate Employee Growth

Many managers know the importance of giving performance appraisals but also find it a challenging task to accomplish. It can be difficult to be objective and constructive when critiquing someone’s position and responsibilities. Not only that: performance reviews have a big impact on motivation, and getting them wrong can be costly. 

Research shows that only 10.4% of employees whose manager’s feedback left them with negative feelings feel engaged at work. Four out of five began looking for a new job as a result. 

The goal of a performance appraisal should always be to help the employee improve as well as acknowledge their value to the company. With that in mind, here are some tips for giving appraisals that inspire employees to grow.

Why are performance appraisals necessary?

First of all—what is a performance appraisal?

Performance appraisals are a formal way of evaluating an employee’s work. They usually take the form of a meeting in which the employee and manager discuss the employee’s strengths and weaknesses and come up with a plan for how the employee can improve.

Performance appraisals are important because they provide feedback that allows employees to understand how they’re doing and where they need to grow in their position. They also help to establish a baseline against which future performance can be measured.

Performance appraisals are also great for boosting motivation because they provide a roadmap for growth in a role. Workers feel motivated when their progress is recognized, and when they feel their role within the organization has growth potential. Nobody likes to feel stuck. Quite often, an employee that seems lazy is just unmotivated—and that’s something you can fix.

employee performance evaluation

How to Give Performance Appraisals That Inspire Employees to Grow

Here are some actionable tips to help you provide feedback that will guide and motivate your employees

1. Start by setting the right tone

The way you approach a performance appraisal can make all the difference in terms of how the employee perceives it. If you go into the meeting with a critical attitude, the employee is likely to feel defensive and may not be willing to listen to your feedback and even hesitate to openly communicate.

On the other hand, if you start the meeting by praising the employee’s strengths, they’re more likely to be receptive to what you have to say. Frame the appraisal as an opportunity for growth, rather than a critique, and the employee will likely be more motivated to listen.

A positive reinforcement model can be used to spur employee growth. This means praising the employee for any steps they take towards improvement, even the small achievements.

2. Focus on personal growth over the business goals

While it’s important to discuss the employee’s role in relation to the business goals, remember that this is a personal growth opportunity for them. Help the employee to see how they can improve their skills and contribute more effectively to the team. 

This doesn’t mean you shouldn’t talk about the business at all; their personal goals should be given context. Also, help them to see their importance in the bigger picture—while letting the employee know that you are invested in their personal development.

3. Set expectations early on

It’s important to set expectations early on in the appraisal process. This means discussing what is expected of the employee during the meeting, and what you hope they’ll walk away with.

This also gives the employee a chance to prepare for the meeting so they can provide their input regarding how to improve.

4. Offer constructive and actionable feedback

One of the most important aspects of a performance appraisal is giving constructive feedback. This means providing feedback that is specific, actionable, and goal-oriented, rather than general comments like “you need to work harder.”

Make sure your feedback is relevant to the employee’s goals, and help them to see how they can improve their skills in the future.

Hearing critical feedback is always hard—but if you frame it positively and include a path forward for the employee, they’ll come away feeling motivated, rather than disheartened.

Delivering negative feedback can be difficult, but it’s important to do it in a way that inspires employees to grow. Here are a few tips:

  • Before giving any negative feedback, first praise the employee’s strengths
  • Don’t dwell too much on the past
  • Offer a positive to every negative

One of the best ways to give helpful feedback is to make sure that it’s relevant to the employee’s goals. Help them to see how their current skills can help them reach their goals, and provide concrete improvement steps.

When giving feedback, use the SMART framework—an acronym that stands for Specific, Measurable, Achievable, Relevant, and Time-bound.

smart business model to guide goals infographic

This makes it easier for the employee to get their head around what’s expected of them. It also provides them with a roadmap to get there, which helps to keep them motivated.

Using the SMART framework, you can easily track employee progress and if they are headed towards their goals.

5. Make negative feedback specific

When critiquing someone’s work, it’s important to be specific. Rather than saying “You need to work on your communication skills,” give examples of specific incidents where the employee could have communicated better.

This will help to paint a clear picture so the employee fully understands how to do their job better.

Here are two examples of highly specific feedback

– “This is the first time I’ve noticed you checking your phone during meetings. Is there anything going on in your personal life that requires your attention?”

– “In a team meeting, you addressed only one aspect of what someone said. Could you make sure to cover all sides? Here’s a way to do this that I find helpful…”

6. Work with relevant employee data

Using data can help to back up your feedback and provide the employee with concrete evidence of where they need to improve. Make sure your data is accurate—no one wants to be judged unfairly.

If you have access to relevant employee data, it can be helpful to use it during a performance appraisal. This could include things like their attendance record or how they’ve performed in relation to specific goals. Thankfully, there are tools available that can help to make the process of data collection and analysis easier.

Employee management tools and time-tracking platforms provide invaluable performance data that can be used in appraisals. It can also be used to assign tasks and track metrics—something that’ll come in extra handy the next time appraisal time rolls around.

Giving a performance appraisal does not have to be stressful, for you or your employees. When giving one, keep the above tips in mind to help ensure your performance appraisals are successful and inspire employees to grow.

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Striven Earns Top ERP Software Awards From Capterra, SoftwareAdvice, and more in 2021

Striven was recognized as an industry leader in multiple ERP software categories by Capterra, Software Advice, and GetApp.

Capterra, Software Advice, and GetApp have named Striven an industry leader in multiple software categories:

  • Best Ease Of Use – Capterra, 2021
  • Best Value – Capterra, 2021
  • Best Customer Support – Software Advice, 2021
  • Front Runners – Software Advice, 2021
  • Most Recommended – Software Advice, 2021
  • Best Functionality and Features – GetApp, 2021

These recognitions come as a result of excellent reviews across all three software selection channels. Users who rated Striven were asked to weigh in on functionality, customer support, value, ease of use, and more. Striven has outperformed many of its competitors in each ranking. Each award was sourced directly from these user reviews, two of which are represented below:

“Striven allowed us to integrate lead generation, email marketing and a CRM. This switch keeps all of these systems that were previously other software subscriptions down to just one- Striven.” – Blake E, 5/5 star Capterra review

“Striven is the ERP for growing businesses. Striven is the most customizable ERP on the market. Offering the ability to customize everything from sale order documents to emails! Allowing customizations in the processing of sales orders, invoices, and items.” – Bill M, 5/5 star Capterra review

Striven product leaders expect that it will consistently earn recognition for its product and team performance, with more awards to come in 2022.

ABOUT STRIVEN
Striven is an all-in-one business management software providing a complete end-to-end cloud solution for most professional industries. It not only offers billing and invoicing tools, but also includes solutions for customer and contract management, projects, tasks, inventory, HR, and more. To learn more, visit striven.com.

ABOUT CAPTERRA
Since 1999, we’ve been the web’s leading free resource for business software help. We connect you to insights and software to help you do better work. We help you find the right software for your business. Feel confident with the most comprehensive software search resource out there. To learn more, visit capterra.com

Striven Earns Top ERP Software Awards From G2 in 2021

Striven was recognized as an industry leader in G2’s overall and mid-market ERP software categories in 2021.

G2, the leading provider of business software reviews, has ranked Striven as one of the top Overall and Mid-Market ERP Software products for both the Summer and Fall of 2021.

According to customer-sourced data at G2:

  • Striven’s Quality of Support ranks as 9.2/10 (ahead of the 8.1/10 ERP industry average)
  • Striven’s Ease of Use ranks as 8.8/10 (ahead of the 8.1/10 ERP industry average)
  • 100% of users rank Striven either 4 or 5 stars.
People's Review. Five cartoon people each raising a star simulating a 5-star review

To read the full story, please click here to view the press release.

Striven Named To Two GoodFirms.co “Best Software of 2021” Lists

Striven was recognized as an industry leader in GoodFirms.co’s “Top Remote Work Software” and “Top Business Management Software” categories in 2021.

Lumberton, NJGoodFirms.co, a leading review and ratings service of software products and service companies, has named Striven to two of its “Top Software of 2021” categories: Remote Work and Business Management Software. The top software solutions and organizations were selected based on remote work capabilities, improved productivity, and the ability to respond to market dynamics.

Striven and other software firms were required to offer tools that aid organizations in their work-from-home efforts, offer data-driven insights, and deliver superior project management capabilities.

The analytical team at GoodFirms utilized its expertise and experience to perform extensive research and analysis to curate their lists. Check out Striven’s GoodFirms.co profile here.

ABOUT STRIVEN
Striven is an all-in-one business management software providing a complete end-to-end cloud solution for most professional industries. It not only offers billing and invoicing tools, but also includes solutions for customer and contract management, projects, tasks, inventory, HR, and more. To learn more, visit striven.com.

ABOUT GOODFIRMS.CO
GoodFirms is a full-fledged research and review platform that helps software buyers and service seekers to opt for the best software or firm. GoodFirms, just as the name suggests, is a dedicated community of “performing” IT companies as well as software solutions. To learn more, visit GoodFirms.co.